Rated 4.3 out of 5 by 191
Rated 5.0 out of 5.0 by Workin' in El Paso Wonderful greeting when I walked in
Veronica was very attentive when I checked in and even called my room to make sure it was to my liking.
I'd definitely stay at this hotel again next time I'm in El Paso.
The hotel was clean, quiet, and exactly what I'd expect from Holiday Inn.
January 29, 2016
Rated 4.0 out of 5.0 by txtraveler165 Customer Service Second To None
Excellence is the standard, not the goal. Nothing epitomizes that phrase more than the customer service at this individual hotel. It is a Holiday Inn, and you can expect the same amenities as other Holiday Inn hotels. However, what sets this hotel apart from its sister hotels is, the customer service. You can expect that to be better than the rest. The staff is friendly, upbeat, considerate, accommodating, and above all else - they appear to enjoy their work.
January 27, 2016
Rated 5.0 out of 5.0 by CRS33333 Great place to stay.
Front desk staff very hospitable, efficient, friendly. Helpful receiving my lost luggage and transportation when I needed it.
As a Platinum Elite member I stay in Holiday Inns several times a week throughout the country, El Paso is one of my favorite hotels.
The rooms are comfortable, well outfitted, and clean.
I would like to thank the staff and general manager for their outstanding service.
January 25, 2016