Rated 4.3 out of 5 by 340
Rated 5.0 out of 5.0 by jmajor Overall Appearance of the Hotel, Guest Room, and the courteous Staff.
Pleasantly surprised on the Brand upgrade. Exceeding expectations in this market.
August 26, 2015
Rated 5.0 out of 5.0 by templekid Great Experience
Great visit. Nice building. Staff is great. Bar/Lounge area was very nice. Very nice patio outside to sit and relax.
August 25, 2015
Rated 5.0 out of 5.0 by Ted Loomis Awesome suite
Really enjoyed the huge bathroom and whirlpool and shower... awesome! We will be back
August 19, 2015
Rated 5.0 out of 5.0 by sprtsmom 2nd hotel for the weekend
Great location and excellent front desk staff. Had to find another hotel in Ft Wayne after a horrible stay Friday night. Couldn't have picked a better one than the Holiday Inn.
August 19, 2015
Rated 5.0 out of 5.0 by rykev123 great front desk services
the front desk staff were very helpful
room was comfortable
property was new so very
August 18, 2015
Rated 5.0 out of 5.0 by anmharde03 Great Executive Suite and Ballrooms, Love the bathroom and King Bed
My whole experience was beyond great. Staff was kind!! Staff went out of their way to make our stay and our guests stay comfortable. The executive suite was amazing. Loved Loved Loved the bathroom and the King bed super soft and comfy!!!
August 15, 2015
Rated 4.0 out of 5.0 by david-Opus Great Service and pleasant staff
Overall an outstanding place to stay with a staff always wanting to make ones stay enjoyable
August 9, 2015
Rated 3.0 out of 5.0 by jsoko Disappointed after past visits at this location
After staying at this location multiple times in the past and being treated like a valued customer and IHG platinum member, I am sorry to say because of my last visit I will most likely not return to this location. On past locations at check-in, the front desk attendant was more than helpful and welcoming. I was greeted immediately and thanked for my visit, and thanked for being a loyal IHG rewards member vocally, by upgrading on my room, receiving a drink ticket to the onsite bar, and breakfast vouchers at their restaurant. Unfortunately, none of this occurred being a now Spire elite member. The front desk clerk instead rushed through check in, did not welcome me, nor thank me in any way. I felt offput from the start. The rest of the stay went as I expected. Great service at the bar with good food and the room was to be expected.
I would go to this location even though it was farther away from my preferred area to stay because of the level of prior service. But because of this last visit, future stays are not likely on my behalf.
August 3, 2015