Rated 4.5 out of 5 by 189
Rated 3.0 out of 5.0 by JNWY My stay at Holiday Inn
I stayed at the holiday Inn in Garland, Texas for 3 days. The room was clean and the bed was comfortable. The cleaning and maintenance staff were very friendly. The front desk staff varied from friendly to completely uninterested. I think staff can eat their Cheetos in the break room instead of at the front desk.
My main concerns were that there always seemed to be water on the floor somewhere--elevators, lobby, etc. There also needs to be some way to control the air blowing from the A/C. Vents that can be closed or adjusted would help. The room is either freezing from the air blowing or stifling because the fan had to be turned off. I finally ended up piling blanket and pillows on top of the unit, and that helped some if i could get them to stay there without being blown off onto the floor! For this reason alone, I'm got sure I'd stay at a Holiday Inn in the future.
My other problem was that the business center was closed because new tile was being put on the floor. I realize improvements are sometimes necessary. But I was unable to print out my boarding pass at the hotel. Surely one monitor and a printer could have been moved out into the lobby or lounge area temporarily for guest use.
July 29, 2015
Rated 5.0 out of 5.0 by SteveT. Excellent place to stay for business or leisure!
I had an excellent experience at this Holiday Inn Express. Everything was perfect, and exactly with over the top experience.
July 22, 2015
Rated 4.0 out of 5.0 by Mary1400 Attractive property.
Beds were comfortable and the staff were friendly and helpful. The rooms were furnished well. This hotel is very attractive.
July 22, 2015
Rated 5.0 out of 5.0 by TeeTee318 Great Service
Everyone on the staff was very helpful and courteous.
The food offered for breakfast was of great quality.
The room temperature could stand to be more comfortable! Overall i enjoyed the visit!
July 22, 2015
Rated 5.0 out of 5.0 by baldy47 Great, well-appointed room
First time at this HI full-service in far north Garland. Rooms are spacious, well-appointed, and beds are very comfortable. I am hard-to-please for hotel food and typically disappointed (if I try it at all). Here the breakfast buffet was open a little before 6 am. Food was hot, fresh and the surprise was a large bowl of freshly cut fruit. Service was very good. Note to travelers: this property is on a one-way frontage road along the G.Bush freeway.
July 21, 2015
Rated 5.0 out of 5.0 by snickerdoty GREAT hotel
Very nice hotel for a few nights. Always quiet and clean.Will definitely make this my hotel of choice when traveling in the area.
July 20, 2015
Rated 5.0 out of 5.0 by Mitchell777 Great time
My wife and I stayed for 3 days and the room was very comfortable and the Breakfast was very goo. The staff was also very good.
July 15, 2015
Rated 5.0 out of 5.0 by 2445dh Casa Dave
We enjoyed this Holiday Inn and their employees. The food was great and the personnel very knowledgeable. We will stay here whenever we are in the area. We stay here about every month. Keep up the good work.
July 12, 2015