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Rated 4.1 out of 5 by 441 reviewers.
Rated 5.0 out of 5.0 by Great Service We recently stayed at the Hershey/Harrisburg property. When booking our reservation I was asked if we were celebrating a special occasion & I mentioned that my husband & I were celebrating our wedding anniversary. The 2nd night of our stay we returned to our room to find a delicious dessert platter of mini cheesecakes & chocolate covered strawberries along with a card signed by the staff, wishing us a Happy Anniversary. What a nice surprise! Everyone at the hotel was friendly and helpful. Nichole at the front desk went out of her way to give us suggestions for things to do in the Harrisburg area. We took her advice and had a great day. Deanna in housekeeping was very nice & even left us a note in our room telling us to enjoy our day. I feel the staff went over & above to insure we would have a great stay. We will definitely be back! August 26, 2015
Rated 3.0 out of 5.0 by Good beds and food A little noisy but firm beds and good food from the bar made up for it. August 26, 2015
Rated 5.0 out of 5.0 by Excellent hotel, great location for Hershey Park Very clean, easy drive to Hershey Park, great pool. August 26, 2015
Rated 5.0 out of 5.0 by Great Stay! Nice older hotel with big clean rooms, staff was great, Nichole took care of everything at check in and check out, valuable employee right there. August 26, 2015
Rated 2.0 out of 5.0 by Not worth the money This was an expensive stay for 1 night. I am a frequent holiday inn traveler and member. I was very disappointed in this property. No discounts except AAA were offered, the tile, tub and bathroom door were all in disrepair. In addition, despite a do not disturb sign, we were awakened by a knock before 9 am by housekeeping. Also two of the three treadmills were broken. I will not return August 25, 2015
Rated 5.0 out of 5.0 by A Sure Bet I stay here often when traveling through the area. No complaints other than they get the building repaired - the masonry near the front entrance has been in disrepair for some time. August 25, 2015
Rated 2.0 out of 5.0 by Friendly staff, facilities problems I stayed here because a conference I was attending was held in this Holiday Inn. Staff were very friendly and helpful and were able to extend my checkout time, which was helpful. My room, particularly the bathroom, wasn't clean. Some lights didn't seem to work, there were a lot of flies in the room, and the air conditioning unit was so dirty that it was blowing out dust. I decided to tough it out since I was only staying for one night. In the morning, I noticed bloodstains on my comforter. Also, I gave a personal card for incidentals and used a company card to book the room. I checked with staff twice to be sure that my company card would be charged for the lodging (it can be inconvenient and take a long time to be reimbursed by my company). They assured my that my personal card would only be charged for incidentals, but upon receiving my bank statement, I saw that I was charged for lodging too. Though this location looked like it would be fine for a family (there was a pool, close to Hershey Park, etc...), I wouldn't recommend it for a business traveler. August 24, 2015
Rated 5.0 out of 5.0 by Friendly staff and clean room I stayed here for a vacation to Hershey Park with my two children and niece. I loved the indoor pool and the fact that it stayed open until 10:00 pm as my children were able to swim after we were done our daytime activities while I read a book by the pool. The room was clean and quiet at night so we all were able to get a good night's sleep. August 24, 2015
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We are excited to announce that this property completed an extensive renovation on 08/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.