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Rated 4.1 out of 5 by 590 reviewers.
Rated 5.0 out of 5.0 by Great Staff The staff was very friendly and welcoming; everyone had a warm greeting. June 19, 2016
Rated 5.0 out of 5.0 by Great location and reasonable price This hotel has a good location with a reasonable price. There are a saloon and a restaurant in the lounge. The drinks at the saloon are surprisingly cheap. June 15, 2016
Rated 5.0 out of 5.0 by Hospitality is not exclusive to the South. We arrived a little early for check-in and the manager was able to expedite housekeeping to get our rooms ready for our occupancy. The food at the Winner's Circle Saloon and Great American Grille was very good, and the service was exceptional. Everyone (party of 9) shared the same sentiments. Housekeepers were warm and polite. Kids and parents loved the balconies and pool area. We were sad to leave, but will definitely stay here again when our travels brings us back. I'd like to thank all of the staff for the polite, courteous, and attentive service, and going the extra mile to make sure we had a wonderful day, even beyond our stay. It is much appreciated. K.M. June 15, 2016
Rated 5.0 out of 5.0 by Good location to Hersheypark Do not recommend the breakfast. Omelets were poor. Besides ham and cheese inside, a slab of cheese was placed on top. Not inviting! Just scraped it off. My husband looked at the buffet; standard food. We chose to order off he menu. The pool area was OK. Nice that it was closed at 10pm so no loud noises coming from it. June 14, 2016
Rated 2.0 out of 5.0 by Not my best experience I have stayed at this and many other Holiday Inns on numerous occasions. This had to be one of my worst experience. I should have known just by the complaints at the front desk when I was checking in. Some but not all of my issues: one of the beds was so soft- must have been years old; trouble getting a mini-fridge and the ice machine on our floor was not working; housekeeping came and left us with NO toilet paper; mildew in the bath; a dog was yapping over and over; the hot tub was not at all hot; I submitted a tax exempt form, yet I was- was told they would correct and resend the receipt to my email, didn't happen. After calling again, I still had some taxes on my receipt- GEEZ- I surrender! The best part of the stay was the dining experiences. June 9, 2016
Rated 5.0 out of 5.0 by tournament at hershey pa and stayed at the holiday inn very nice hotel service was excellent. we had a soccer Tournament at hershey pa and stayed at the holiday inn clean polite excellent. the food in restuarant and bar was great and reasonable priced, they were able to accomodate large groups. June 9, 2016
Rated 5.0 out of 5.0 by great service Excellent stay great hospitality friendly staff excellent breakfast bar helpful personnel managers responsive June 7, 2016
Rated 4.0 out of 5.0 by Excellent Food and Staff Pools need a little updating but overall a nice place I stay here all the time close to casino and to relax at the pools Hotel has a shuttle for casino and airport runs. June 7, 2016
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We are excited to announce that this property completed an extensive renovation on 08/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.