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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.4

based on 52 reviews
94%
Recommend This Property

Ratings Breakdown

52reviews

  • 5 Stars
    30
  • 4 Stars
    16
  • 3 Stars
    4
  • 2 Stars
    2
  • 1 Stars

Clean room

By

November 27, 2021

platinumelite

Room was generally clean. There was no smoking smell.

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Good hotel hidden next to the airport

By

September 15, 2021

It was a short stay for catching a flight in the next morning. But I enjoyed the stay. But the air-con was set to a very low temperature. It was too cold when I first arrived at the lobby and got into my room. It's not environmentally friendly and unnecessary.

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前台服务非常棒

By

August 08, 2021

platinumelite

到达后被升级成套房,疫情期间服务依然很优秀 干净安全

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空港までのアクセスはいいです

By

July 23, 2021

空港〜ホテルまでは地下鉄1駅で、駅はホテルのすぐ近くにあるので便利です。
但し、地下鉄が終了する時間帯に空港に到着すると、アクセスは滴滴やタクシーしかなく、滴滴はなかなか捕まらず、またタクシーは近距離のため乗車拒否されることもあり、注意が必要です。

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整体性价比还可以,入住有送饮料很贴心,下次还会入住。

By

May 30, 2021

整体性价比还可以,入住有送饮料很贴心,下次还会入住。

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Comfort hotel around HZE

By

May 18, 2021

Comfort hotel around HangZhou East Railway Station

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床铺舒适

By

May 13, 2021

platinumelite

床铺舒适,空间较大,遗憾的是节假日未能成功升级房型。

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部屋は素晴らしい

By

April 26, 2021

部屋は素晴らしいです。
清潔で掃除が行き届いています。
ただ、朝食が残念です。
飲み物の種類は少ないです。
そして日本人の口には少々合わない味付けでした。

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环境尚可

By

October 11, 2020

platinumelite

客房可以 服务一般吧 前台有些乱 对会员体系也不熟悉
结账出了点问题 好在最后解决了

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服务一流

By

January 16, 2020

有品质,服务一流 !办理入住和退房都很好。前台服务不错。下次还会选择假日酒店!!!

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Good Location and convenient

By

January 02, 2020

club

Overall it is a nice stay at Holiday Inn except some disappointment on the room service.

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excellent service Mr Li DeXiang

By

December 30, 2019

club

We thank Mr Li De Xiang and his colleague for their welcome at the reception and care for us even arriving late night on 21/Dec. Very great and polite staff.

One question is that we were charged again by credit card even we had paid online by wechat during booking, is it double charged?

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