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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.3

based on 293 reviews
96%
Recommend This Property

Ratings Breakdown

293reviews

  • 5 Stars
    155
  • 4 Stars
    101
  • 3 Stars
    23
  • 2 Stars
    11
  • 1 Stars
    3

Guest services

By

May 24, 2017

club

The front desk officers and the customer relations staff were very good and friendly, all the time asking if I was comfortable and if there was anything they could do to make my stay comfortable. The services were awesome and met my expectations
However the hotel carpets and chairs in the rooms may need to be changed. I came back and was given another room and the same problem of not so good chairs.

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Fresh Room

By

May 24, 2017

club

Clean and Fresh
Courteous and knowledgeable staff
Cool place to stay almost in City Centre
Secure Parking
Great selection / choice of what to eat on breakfast

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Best Staff

By

May 23, 2017

club

The best thing about the hotel was the staff. they were friendly helpful and cheerful especially the guest relation staff.

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Room cleanliness

By

May 19, 2017

platinumelite

Excellent bedding, clean linen, just right lighting and working essentials

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Fantastic Relaxing Stay

By

May 17, 2017

Upon entering the Holiday Inn I was greeted with smiles. My room was pure comfort and the food was devine. Bar service was great. And I was given extra time to check out. Thank you Holiday Inn

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Good as usual

By

May 16, 2017

Been staying often at Holiday Inn Harare and they never disappoint me.

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2 weeks at Holiday Inn, Harare

By

May 16, 2017

club

Rooms are neat and clean with all facilities.
Staff are courteous and friendly.
Breakfast was good and were served with few vegetarian dishes on request.
No in-house gym, however hotel has tie up with a local gym and car provided complementary by hotel, but guests have to spend extra 30 mins on travel to and from gym.
Overall good hotel to stay.

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GREAT SERVICE

By

May 15, 2017

THE STAFF WEER VERY FRIENDLY AND HELPFUL, FELT AT HOME.

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Courtesy Staff

By

May 15, 2017

Overally my stay was made comfortable by your caring staff. Room was also comfortable and food was quite good.

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Great staff

By

May 11, 2017

club

All the staff from the gate attendants, concierge staff, reception, business center, restaurant were great. Much much better than how things were 3 years back when I stayed here

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Zombie

By

May 10, 2017

The staff are very pleasant and friendly. I am sure the Hotel could do a little more about engaging the city council to remvoe the illegal terminus that is on Samora Machel andallow guests to sleep better.

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good staff and great service

By

May 08, 2017

its very important to be recognized by your name and someone to keep checking on you. great service by the staff very proffessional.

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