 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.2
89%
Recommend This Property
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clean close to beaches
Bymoc2525
August 07, 2016
excellent. very close to beaches and downtown. i love holiday in hotels.
Great stay
Bytpick33
August 01, 2016
The hotel seems like it has been updated recently. Great service at the front desk. Nice rooms. Definitely would stay here again!
Graeat place to stay
Bymrshawn93
August 01, 2016
I enjoyed my stay at the Holiday Inn Cape Cod - Hyannis. the room was very clean, the staff was friendly and helpful.
Holiday Inn - Hyannis
Bylynn714
August 01, 2016
The room was clean. Bathroom looks like it had been recently remodeled. I did not give this a five star due to the damage in all the ceilings. The repairs done really made the room look run down.
Staff was very friendly and helpful.
Comfortable bed and very relaxing stay
ByDRG54
August 01, 2016
The beds were very comfortable, and it was easy to get a good nights sleep at this hotel. The rooms were clean and the staff was very out going, friendly and helpful. I would definitely stay here again when I return to the area.
room cleaness and needs renovation
ByWarmtomato
July 30, 2016
I spent two nights here for a business trip. the time I enter the room, I found a bug (~3 centimeter large) on the curtain. the toilet seat is fairly small, looks like one for kids. When I came back to the room at night, I could not open the door although the car key worked. It turned out the door latch was not locked but the part on the frame stick too tight to the door, and I have to push my shoulder very hard to open the door. In the restaurant, the folk I first got was not clean with some stains.
I have spent several nights at other holiday inns nearby. The experience was better than this time. The room I stayed definitely needs some attention for cleanness and renovate.
Wonderful place
ByKym62
July 28, 2016
This is a great hotel. The rooms are a tiny bit small, but very clean and comfy. They could use some more outlets and wifi charger locations, but these aren't imperative. What they have will suffice. The staff was very friendly and lobby reminded me of the Polynesian. You can see the pool area from it. I liked it a lot and will stay here again. It was an awesome location on the Cape too.
Updated room very nice bathroom
ByNavy Mom 04
July 26, 2016
Stayed 4 nights for a conference, room was clean and comfortable, we did have to request an additional luggage rack but it was delivered quickly. Nicely remodeled bathroom, deep tub.
Clean and comfortable, great place to stay
ByLuvmyharley
July 25, 2016
Very positive experience. The rooms were clean and quiet, no noise issues.
The area was convenient to many amenities and the people were helpful.
Lots of families there however I was on a business.
Pool and hot tub looked wonderful!
room
ByRLB501
July 24, 2016
there was no desk in the room so I had to place to set up my computer.
it was fine
Bymg123456789011
July 21, 2016
it was clean and comfortable, but very expensive. I know it's cape cod in the summer, but I expected it to be much more affordable. Also, we tried to order food after the wedding we were at, and the kitchen had closed already- it was still pretty early.
Poor Front Desk Service
ByFreqJAXTraveler
July 19, 2016
We stayed here for 3 nights vacation using points and requested a loft room so we would have a balcony. Upon check-in, Navi told us there were no loft rooms available and gave us a fireplace room instead. A fireplace in July is not of any value. When I checked online, there were loft rooms available for our dates. The next morning we checked again at the front desk. Sue was going to move us and was surprised we were not upgraded at check-in. Then Navi showed up again and said there were no rooms available and reminded us she gave us a fireplace room. Sue apologized and said that no rooms were available, even though the hotel appeared to not be busy and rooms were available online.
Being a Spire level IHG member, I don't understand why we were not upgraded and why we were lied to by the front desk staff. If this is how you treat your most loyal members, we will not be returning any time soon.