Rated 4.2 out of 5 by 81
Rated 5.0 out of 5.0 by Johnstown family Excellent Service
The people AT THE HOOTEL WERE VERY FRIENDLY AND RESPONSVIE
July 3, 2014
Rated 4.0 out of 5.0 by KJK in PA Great extended weekend
We stay here for the Thunder in the Valley motorcycle rally. That's the reason for the middling score for "value for money" but honestly the "event pricing" is the norm everywhere for these kinds of things.
We chose based strictly on location, but the first time we arrived, we were very pleasantly surprised by the appearance and amenities of the hotel. We have never been disappointed in any way and would stay here anytime we were in town.
July 3, 2014
Rated 5.0 out of 5.0 by Jason D. Johnstown Holiday Inn
Stayed here for the Thunder in the Valley motorcycle event. Very nice rooms and excellent staff. The covered parking in the parking deck was a nice plus too. Will stay here again!
July 3, 2014
Rated 4.0 out of 5.0 by foxx Great times
We had a great time at thunder in the valley. Plan on going back next year. Booked the room at his time.
July 2, 2014
Rated 5.0 out of 5.0 by luvs2go Very nice place to stay in Johnstown
If you want a really nice place to stay in Johnstown, I would highly recommend this facility. From check in to check out I was impressed. The room was very nice and the bed and pillows were heavenly after a day of traveling. I would recommend the on site restaurant as the food was delicious and service great. I plan to return for another visit soon and will not hesitate to stay again.
July 1, 2014
Rated 4.0 out of 5.0 by rchristian6 Need new mattress
The mattress was so uncomfortable in that room. I was very surprised.
June 24, 2014
Rated 4.0 out of 5.0 by Mihalloween Avoid the Resturant if you can
If you want what is on the menu, you will be fine. If you ask for something unique or ask for your meat to be cooked a certain doneness...watch out.
The staff is great. Room service Suzie and driver Carl are fantastic! The shuttle will take you all over Johnstown.
The indoor pool, hot tub and sauna are a dream!
I will stay here again, just plan my venue for dinning a head of time.
June 22, 2014
Rated 4.0 out of 5.0 by kdom Very good overall experience.
My stay at the Holiday Inn in Downtown Johnstown was overall a very pleasant experience, and will stay here again in the future. The room was excellent. Very clean. The hallways were tidy. There are, however, a few things that need to be addressed, mostly on the staff side.
I was not impressed with the customer service skills of the front desk attendants. I had an issue with parking - or the lack of. There is a provided parking garage, but it was too low for my vehicle. When I checked in, I was told to park in a handicap space if no space was available outside. I was then given a ticket and threatened to have my vehicle towed.
At no point prior to this was I told there was on street parking available. When I confronted the staff on this issue I was told different things. Including being told I didn't provide my vehicle information when I checked in - which I did - and showed them when they pulled out the paperwork. I did not even get an apology.
Again, I would like to reiterate the fact that, yes, I would stay here again, and would recommend this hotel to anyone traveling to the area. However, I feel the front desk staff could be better trained. This is why I choose Fair for Staff and Service. House keeping, on the other hand, was excellent.
June 19, 2014