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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.3

based on 682 reviews
93%
Recommend This Property

Ratings Breakdown

682reviews

  • 5 Stars
    359
  • 4 Stars
    237
  • 3 Stars
    49
  • 2 Stars
    21
  • 1 Stars
    16

Great Service

By

May 24, 2017

club

Friendly and professional staff who always fulfilled our request . Thumbs up for all the Holiday Inn Team.

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overall experience

By

May 22, 2017

improve the Internet,
room/ bathroom cleanliness
amenities, toothbrush, shaver, bar

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Feedback

By

May 21, 2017

platinumelite

Great exe lounge with nice staff.. but housekeeping need improvement.

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スタッフのサービスが素晴らしい

By

May 18, 2017

club

部屋のアップグレードをしてくれて快適な宿泊ができた。また、ラウンジではゆっくりと食事や飲み物をいただきくつろぐことができました。非常に楽しい滞在になりました。

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Always my first choice

By

May 17, 2017

club

HI is my first choice when going to Melaka. Friendly and attentive staff, strategic location and clean big rooms. We were upgraded to high floor with lounge access and we truly loved every bit of our time spent here.

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A big Thank U

By

May 17, 2017

Hey there , a big tq for the front desk lady who was kind enough to upgrade our room , my childrens love it lots . Besides, tq for getting back my missing points . Regards

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Nice room

By

May 16, 2017

club

Room was nice. It was bright and comfortable. Cleanliness could be improved. Carpet was dusty! Generally comfortable hotel. Food is substandard for a hotel of this class.

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Good value

By

May 15, 2017

club

I have stayed at the H.I. in Melaka several times since 2014. Staff and the location are both great. The pools and spa are also very good.

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Great Service

By

May 12, 2017

club

Great service, friendly staff greeted with smile, attentive to request

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Comfortable hotel, a little far from old town

By

May 10, 2017

club

Holiday inn is a bit far from the old town but has an hrly shuttle service that is easy to use. Easy (jay)walk to Mahkota shopping mall that will easily occupy a shoppaholic for a few hours. Slightly disappointed that there was no bathtub in the twin room.

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simple, nice and good value for money

By

May 09, 2017

club

Good decor rooms and polite helpful staff.

Breakfast buffet could have tastier local spicy foods instead of just a lot of bland chinese food. Good idea to have hot tau foo fah. Should have better pastries.

Room is very good in terms of decor and colors. Could have better electric kettle and better brands for coffee and tea.

Slippers could be a bit better quality.

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short vacay

By

May 09, 2017

the place is nice and the room were facing melaka view which is nice and good place for relaxing.

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