Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.3

based on 701 reviews
93%
Recommend This Property

Ratings Breakdown

701reviews

  • 5 Stars
    373
  • 4 Stars
    241
  • 3 Stars
    50
  • 2 Stars
    21
  • 1 Stars
    16

Nice Hotel

By

July 19, 2017

club

Our stay was very nice except for the slow internet and some problems encountered in the elevator.

Read More
Read Less

Excellent Service

By

July 18, 2017

club

I really enjoyed my stay in this hotel due to its location and even the malls are walking distance.

The hotel staff are very professional even the gentleman doing the housekeeping on level 8 that day.

Thank you so much for making my stay a pleasant one.

Read More
Read Less

Air con unable to control temperature and toilet bowl didn't clean proper

By

July 16, 2017

club

My last week stay was problem with hair dryer.
Recent stay problem with Air con temperature controller unable to set higher temperature caused me running noise.
Besides found toilet bowl didn't clean properly.

Read More
Read Less

Great customer service experience at club lounge

By

July 12, 2017

club

My family had a great experience at club lounge despite the long waiting time of room check in. Kudos to customer service office named shah who was on duty that day. Even though it was fasting month, shah had demonstrated his passion of work by ensuring guests are well being served and taken care.

Read More
Read Less

Good business hotel

By

July 08, 2017

Business travel 6-8 months on average. Holiday Inn has been my preferred hotel to stay. Watch out for peak travel season as it can get crowded.

Read More
Read Less

Great Location

By

July 08, 2017

Hotel is easy to access anď just a minutes walks to Mahkota Parade.

Read More
Read Less

RELAXATION AT ITS BEST

By

July 05, 2017

THANK YOU FOR A COMFORTABLE AND RELAXING HOLIDAY WITH MY FAMILY TO HOLIDAY INN MELAKA,YOUR STAFFS ARE SIMPLY PROFESSIONALS AT THEIR BEST,
WE WILL SURE TO COME AGAIN IN THE VERY NEAR FUTURE WITH OUR BIGGER FAMILY AS A FAMILY DAY RETREAT

Read More
Read Less

Good Hotel and location

By

June 30, 2017

platinumelite

Family enjoyed the stay in the hotel. As a Platinum member i was granted access to lounge. Location of hotel is good and not in noisy area and yet not too far from place of interest.

Read More
Read Less

Great service but a bit risky to cross busy road

By

June 30, 2017

club

Suggest that a zebra crossing be provided from the hotel to the Mahkota Parade

Read More
Read Less

Breakfast

By

June 29, 2017

club

Breakfast a bit disappointed. Hope to have more vegetarian food.

Read More
Read Less

Delighted to be back!

By

June 24, 2017

club

This is the most amazing hotel ever, the Front desk ladies and the concierge guys were so helpful and always a smile .

Read More
Read Less

Great Service

By

June 24, 2017

club

We enjoy every second of our stay in this hotel. Staff efficient and help. The location is nice, , closed to the main street , walking distance . Room was nice and clean.

Read More
Read Less