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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.3

based on 726 reviews
93%
Recommend This Property

Ratings Breakdown

726reviews

  • 5 Stars
    388
  • 4 Stars
    248
  • 3 Stars
    52
  • 2 Stars
    22
  • 1 Stars
    16

Need improvement on elevator card and laundry

By

October 21, 2017

For 12 days I stay in this hotel, overall am satisfied with the service, the breakfast menu (it bring a good mood in the morning) and the internet access (I can completed my job).

Just need improvement on elevator card coz I have to swipe many times to get the green light and press the floor button. But the card can easily use to enter the room.

And about the laundry, once I get my jeans still wet. But perhaps it because of rain since morning. So hopefully you have a dryer as an option.

But overall it's great. Thank you.

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Very nice hotel and nice staff

By

October 20, 2017

Nice hotel. Room very clean and comfortable. My wife and me enjoyed breakfast at coffee house.

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Recommended Hotel In Melaka

By

October 18, 2017

club

Friendly n great customer service by staffs. Walking distance from shopping malls. Good place for relaxation

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Excellwnt service

By

October 15, 2017

club

clean room good breakfast. spacious room with amneties. ample parking space

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Comfortable and relaxing

By

October 09, 2017

Love to stay here again.. very comfortable room, good service and the staff is helpful

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Best service hotel in Melaka

By

October 07, 2017

club

Stayed here a couple of times and we were very happy with their service. Will definitely return.

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NA

By

September 29, 2017

club

Thank you very much
I don't have anything specific to share for the review

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Fantastic service and attentive staff

By

September 24, 2017

Very welcoming feel and treated with utmost smile by every staff. Heads off to Executive lounge manager and her staff for putting up a smile throughout breakfast till late evening. It's as satisfying to be back to Holiday Inn Melaka. Right for the bell boy, front desk, lounge staff and Housekeeping had never failed to keep smile on them. Good job!

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Great service

By

September 19, 2017

club

Very good place to stay for holiday at Melaka. Near to the town. Breakfast have variety of food and they welcome kids with a food section for kids. Thank you!

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员工服务很好,交通方便,地处城市边缘,走廊地毯味道很重,不推荐预订

By

September 12, 2017

员工服务很好,交通方便,地处城市边缘,走廊地毯味道很重,大厅非常简单(简陋)。
靠海的一边看到的是荒地,不太舒服,推荐住在城市一边。

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Excellent stay!

By

September 12, 2017

club

Very clean , very spacey, great friendly service, will recommend

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Excellent stay

By

September 11, 2017

Really enjoyed my 1 day stay with family. Room was very comfortable. Also used the gym. Hotel shuttle was useful. Breakfast spread was excellent. Only one annoyance. Lift needed to swipe card and it was not very responsive. There was a air con leak, which needs to be looked at. Bill was not very informative. But overall very satisfied.

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