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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 631 reviews
84%
Recommend This Property

Ratings Breakdown

631reviews

  • 5 Stars
    315
  • 4 Stars
    186
  • 3 Stars
    60
  • 2 Stars
    40
  • 1 Stars
    30

Great view

By

June 28, 2017

club

This is a real gem in the IHG chain. Amazing views and great renovated rooms.

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Undergoing renovations

By

June 27, 2017

Pool was closed. Elevators didn't work. Obvious construction work going on. Certain floors closed.

We stayed in a newly renovated room. These are great. Modern laminate flooring. New bathroom. Very comfortable beds.

Check before booking on the status of the construction. We only found out 2 days before arrival (hotel called). Too late to change plans.

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Maybe it will be better after the Reno

By

June 27, 2017

club

A parking lot full of trash, non-functioning elevator and torn up hallways. Probably the worst hotel stay we have had.

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Great bed and service. Hold the reno fumes please

By

June 27, 2017

club

Great room. Paint fumes from the lower level reno were noticed. Not a fan of non-carpet flooring out of bed.

Staff were friendly and professional given the construction and busy summer season.

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Well done!

By

June 26, 2017

Quiet and comfortable stay after busy working days.

Minor inconveniences due to upgrade construction overcome by friendly and informative staff.

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Great Friendly Staff

By

June 24, 2017

club

Great Location - Great Waterfront View with friendly staff.

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Business stay

By

June 23, 2017

This hotel is under renovations. In spite of that, the staff did their very best to make it a non issue. I will be excited to see the final outcome

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Great venue

By

June 22, 2017

We truly enjoyed our stay once again. Rooms on 4th floor were completely renovated. Pool and fitness room were under construction but that didn't stop us from having a good time. Entire Soccer team was offered a discount on the nightly rate and given passes to local YMCA to use their pool as compensation.

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Comfy bed and the rooms with a view were fabulous.

By

June 21, 2017

Great place to stay.
Beautiful view.
Gorgeous new rooms. Loved the coffee area.
The entertain credenza was beautiful. Loved how the mini fridge was
Hidden
Recommend this place to anyone.

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Have said enough

By

June 20, 2017

club

Not comfortable at this location. Will not return ever!
Thank goodness for the gazebo!

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Making Improvements

By

June 19, 2017

club

Our stay was nice overall. They are still completing the renovations. The room looks better and the bed was more comfortable than our last stay. Little things not yet completed, no closet bar, so we could not hang our clothes. The bathroom had a new counter top, but poor installation of a half painted 2x4 holding it up. And no towel racks and drywall just still in room.

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Great Location

By

June 19, 2017

club

Great staff - current renovations will turn this good hotel into a great hotel.

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