 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property
Overall Experience 4
78%
Recommend This Property
|
Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member?
Sign in
to view reservations.
Dissatisfied
ByLinda22
February 14, 2019
We came to this hotel because it was close to where we needed and looked like a decently priced hotel. We had to change rooms not once but twice! Our first room the shower drain didn’t work so you stood in the dirty water the whole time, the toilet wouldn’t flush. We also decided a suite would be better so we could have a little more space with our baby. I went down to ask for a suite, we got a “suite”. We got up to the room, just to find it was the same room just on the top level! So back down to the front desk to request an actual suite. Apparently the staff doesnt know the difference between wheat the rooms are. We get to our suite finally, and it hadn’t been cleaned very well, under the heater was a room key card that was clearly outdated. We will not be returning to this site. Luckily Portland has many hotels.