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Rated 3.9 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 great stay I stayed there for three nights for a convention and couldnt ask for a better hotel. The staff was great, the housekeeping staff spot on. I would definitely stay there again. July 9, 2014
Rated 5.0 out of 5.0 by Great staff at the front desk. Our visit had to be altered at the last minute due to flight problems out of Toronto. The hotel was very accommodating in changing our arrival. Front desk staff went out of their way to ensure we were able to get to the places we wanted to visit, providing us with a printed turn by turn map and description of the best route to take. The room cleanliness and comfort were up to the level we have come to expect from HI. July 8, 2014
Rated 1.0 out of 5.0 by Worst hotel experience! Paid $***.00 for a 1st floor room......nasty room, smelled like old cigarette smoke:-( Also room was handicapped accessible, but the towels were not in the bathroom, they were on the upper shelf in the closet space behind in the entry to the room. Little tough for someone in a wheelchair! People do not think! Was hungry, went to the restaurant. Service was laughable, food finally arrived, one dish at a time!! When my "seared salmon with a hollandaise sauce arrived, it was without the sauce but they had added human hair!! Disgusting!!!!!!! I would not recommend this place to anyone!!! Intuit is holding a seminar there. July 7, 2014
Rated 5.0 out of 5.0 by Attractive, quiet, friendly staff as expected in Portland OR Newly renovated décor but bar area is too small--could not access bar on a Wednesday night---but good waiter took us to a corner table where we were soothed with excellent martinis. Restaurant also too small and menu not in tune with Pacific NW expectations---we expect WILD caught salmon with fresh lightly sautéed vegetables. July 7, 2014
Rated 5.0 out of 5.0 by Repeat Stay Convenient to the airport and is a good location between my clients. The staff is very accommodating and provides great service. July 6, 2014
Rated 5.0 out of 5.0 by One-nighter It's convenient to the Airport. It was clean - as a Holiday Inn always is. July 5, 2014
Rated 1.0 out of 5.0 by Dirty This was the worse Holiday Inn I have stayed in. I was told at the front desk that the hotel had been remodeled. I'm not sure where because the room was not in great shape. The walls, sideboards, and carpet were dirty. The expected conveniences were nonexistent, microwave, fridge. The carpets throughout the hallways were filthy and wrinkeling up. The pool was so small with no hot tub and there was no ventilation. One of the treadmills was not working. The noise level was very high especially since there was a space underneath the door which allowed the noise to enter the room. This hotel was definitely not at the level as I have come to expect. July 3, 2014
Rated 1.0 out of 5.0 by The Staff is as bad as it gets The worst experience checking in. I called earlier in the day to check to see if a credit card authorization was needed since I was using a company card without my name on it, they told me as long as I brought the card with me then NO, I would have no issue checking in. Then when I get there after work around 6pm. with all other hotels sold out.. they tell me nope.. cant check in. I have to call my boss, they get on the phone with her... then the front desk takes my cell phone back into a office and closes the door. I ask another employee at the front desk for her to come back with my cell phone and she goes back in the office too.. 5 min later I get my phone back. Then without any other confirmation they check me in.... what a waste of time. Then they are rude for my 5 day stay.. should of left after the first night. WILL NEVER GO BACK! July 3, 2014
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