 Guest Reviews
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78%
Recommend This Property
Overall Experience 4
78%
Recommend This Property
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Rooms Hot
ByPlatinum Traveler Oregan
August 16, 2018
As a platinum member I don't give bad reviews unless it is needed. In this case my son was traveling with his new born baby and although as a positive the hotel did let my family check in early they did not respond in what I would classify as a urgent matter. During this stay it was extremely hot so with that said the hallways were just miserable with heat and My son with a 6 month old baby's room was very hot also. My family checked in and went to dinner then when they returned the room was very hot and when they called the front desk in stead of moving rooms like we had hoped they said they could not move him till a maintenance man came and checked it out which would be about 1-2 hours which would be around 10:00PM Again we said we have a baby and they still could not do this. So after a day of full traveling and a crying baby we just striped off all clothing and suffered through it since we had an extremely early flight. I would never stay at this hotel again because of this and I plan to file a formal complaint with IHG in this matter.