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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4

based on 1454 reviews
78%
Recommend This Property

Ratings Breakdown

1454reviews

  • 5 Stars
    718
  • 4 Stars
    357
  • 3 Stars
    163
  • 2 Stars
    120
  • 1 Stars
    96

Dissatisfied

By

February 14, 2019

club

We came to this hotel because it was close to where we needed and looked like a decently priced hotel. We had to change rooms not once but twice! Our first room the shower drain didn’t work so you stood in the dirty water the whole time, the toilet wouldn’t flush. We also decided a suite would be better so we could have a little more space with our baby. I went down to ask for a suite, we got a “suite”. We got up to the room, just to find it was the same room just on the top level! So back down to the front desk to request an actual suite. Apparently the staff doesnt know the difference between wheat the rooms are. We get to our suite finally, and it hadn’t been cleaned very well, under the heater was a room key card that was clearly outdated. We will not be returning to this site. Luckily Portland has many hotels.

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