 Guest Reviews
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79%
Recommend This Property
Overall Experience 4
79%
Recommend This Property
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Convenient Airport hotel for travellers
Byeducatrice
August 09, 2016
As a family, we enjoyed our stay at HI Portland Airport. The pool was convenient with excellent hours compared to other hotels we have stayed at (7am-11pm). The lobby coffee shop was always filled with grab and go food including salads, breakfast sandwiches, and baked goods. They changed up their selection daily which was great for guests staying more than one night.
Good experience
ByCuberMom
August 08, 2016
Clean rooms and good service - enjoyed the visit. I would stay at this hotel again in the future.
Great location. Very nice hotel.
ByCyberfly
August 07, 2016
It was everything I would expect from Holiday INN, which is one of my favorite chains.
Clean and comfortable but noisy with trains
ByBAZ013
August 05, 2016
Room itself was clean and comfortable. Was bothered by constant noise from the trains passing by. Expected planes, but the trains were extra special. Also no microwave or mini frig in room to keep small snacks and drinks. No complimentary breakfast in the am, as with most Holiday Inns or mid priced hotels in general. This one was also over priced for what you got! Lots of better choices I am sure. But was there for the Oregon Bar Exam, so that was my mission.
nice staff, dirty room
BySammieGan
August 04, 2016
The good - overall a congenial & welcoming staff. The not good - a dirty room showing housekeeping errors/neglect. All was fine at first glance but then I discovered black & pink mold growing under the fixtures in the shower and dirty clothing belonging to a previous guest left underneath a bed.
A note left for housekeeping saw the removal of the abandoned clothing the next day. The mold, however, remained.
Great Place
ByRob_62
August 03, 2016
Use this for business travel fairly often. Very convenient to PDX. Service and room are always great.
Good experience
ByThomas90
August 03, 2016
Just for a night in Portland. Very close to airport but quietly. Only one train passed by in the night. Upgraded to a suite. In house swimming pool, except a little cold outside.
Great hotel and staff
ByManuel C
July 30, 2016
A nice full service hotel with all the needed amenities. Staff was friendly and helpful, and gave us good tips for a one-day excursion of the area. The junior suite was nice and quiet, except for a little road noise.
Annual stay
BySpenbrom
July 29, 2016
The room was clean and orderly as usual. The staff was courteous and efficient at check in and out. The only 2 problems was that we waited 2 days for a roll away bed only to be told that they were not allowed in the room we stayed in, also one of the double beds slopped towards the middle of the bed. Overall a good experience and plan to stay again.
No go
ByTreeborne
July 29, 2016
The staff was very friendly and the lobby area was nice. Food was gross and the overall condition of the hotel was rundown. WAY overpriced. Room was tiny.
Practical, basic, costly
ByMEB108
July 29, 2016
A short stay just to visit Portland before catching a flight the next day.
The desk staff was on the phone when we arrived and took quite awhile even to acknowledge our presence. The next morning, the staff person was responsive, engaging and warm.
The bartender was very personable and interesting creating a great and lively atmosphere in the bar.
The hotel was clean and fairly well maintained. The towel bar in the bathroom fell off the wall upon touch.
The overall impression of the hotel was that it lacked a certain something, a little dingy or in need of sprucing up. The drivers to and from the airport were fast, efficient and friendly. Great pick up service.
Cant Believe IHG lets them use the Holiday Inn Name
ByBJS9
July 28, 2016
Entire building is in poor shape, rooms are outdated, bathrooms are worse. In the rooms, hallways, elevators there was stains all over the walls. After the first night I tried to move hotels!
While doing expenses a week later I had lost the folio, called for a copy to be emailed. After spelling my last name a dozen time and giving the dates I stayed the morning manger could not find me in the system. Every time he read back my name it was spelled wrong. I gave up hopefully when I call back I get someone who cares.
IHG- Dump this place!