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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 374 reviews
88%
Recommend This Property

Ratings Breakdown

374reviews

  • 5 Stars
    190
  • 4 Stars
    115
  • 3 Stars
    31
  • 2 Stars
    25
  • 1 Stars
    13

Aging Hotel - Average Service

By

May 19, 2017

platinumelite

Air Conditioning did not really work. The "Executive Room" is a bit of a joke. The room is small and average so do not understand how this qualified as an executive room. The "lounge" is an unattended room you open with your key and is poorly maintained and poorly stocked with food or beverages. I guess its unfair to compare with lounges in Holiday Inns in Asia.

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Some unfriendly staffs

By

May 14, 2017

Some reception girls at the front desk seemed not professional and have not been well trained, they spoke unclear English and were not friendly to me, she was even checking my Visa like an official, which have made me not comfortable.

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Nice hotel handy to city centre

By

May 01, 2017

This hotel is a comfortable walk into the city centre but far enough away to be quiet and relaxed

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Business trip to Prague

By

April 30, 2017

club

Very much improved experience from the last time I visited. The room had all the equipment needed during the trip and the comfort of sleep was also very much improved in the room I was given.
The staff were lovely as always. This time I also used the restaurant rather than room service and have to say the service is of the highest quality.

I would certainly recommend this hotel for stay in executive rooms.

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Freundliches Personal, aber Zimmer enttäuschend

By

April 30, 2017

club

Das Zimmer war abgewohnt und total überheizt, die Bad Armaturen funktionieren schlecht. Frühstück üblicher Durchschnitt

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Leisure Trip in Prague

By

April 26, 2017

club

I find it the duvet cover is too short for 6 foot tall guy like me.

Internet signal in room is not strong and unstable, it goes on and off.

Overall is satisfied.

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Языковое общение

By

April 25, 2017

club

Мы пытались общаться с персоналом на русском языке, т.к. английского и чешского языков мы не знаем, мы приехали из Казахстана. Горничные нас очень хорошо понимали и помогали нам. А вот на ресепшене нас понимали с трудом, хотя именно с этого персонала на ресепшене складывается впечатление об отеле и стране в целом.

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Habitación calurosa

By

April 23, 2017

Todo y que cerramos la calefacción, hacía mucho calor en la habitación

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another pleasant stay

By

April 21, 2017

I like their always helpful staff, always pleasant, always hospitable.

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Very nice property

By

April 21, 2017

platinumelite

My overall experience at this property was great. Rooms were clean and the hotel was nice and modern. The staff was very professional. I did not like the bad odor on the 6th floor and the price for breakfast was too high. There are a number of cafes in the area that offer a much cheaper alternative.

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Professionalità e ottimo servizio

By

April 21, 2017

platinumelite

Hotel confortevole, personale molto professionale e cortese.Posizione comoda per raggiungere il centro città

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In the Center but without Hassle

By

April 20, 2017

club

Perfect location, kind staff, meal could be better and wider variety - all at a very affordable price.

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