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Rated 4.4 out of 5 by 359 reviewers.
Rated 4.0 out of 5.0 by nice but noisy The hotel was clean and comfortable. Elevator lobby was offset...a long walk from distant rooms in one direction. The floor was noisy. It sounded like an old apartment building where you could hear the people in the floor above. Must be frame construction. Also some highway noise but that was not too bad. We liked the citrus water in the lobby, and the small outdoor patio off the bar. June 19, 2016
Rated 4.0 out of 5.0 by Beds were very comfortable The rooms were very clean. The bed was extremely comfortable including the pillows. I wish there were a few more channels on the TV. Staf was extremely nice. I like the location. You can see it from the Interstate, but its kind of tucked away when you get to it. Did hear a little bit of noise, but I am a sleeper that hears everything. June 15, 2016
Rated 5.0 out of 5.0 by Service The team that works at this facility was great and kind. The rooms were clean and the beds were comfortable. I would recommend this hotel to anyone. June 13, 2016
Rated 3.0 out of 5.0 by great rest but poor restraunt The room was great, very comfortable and we slept well. Just eat somewhere else if you want food in a timely manner. The food was ok but we had to wait an hour to get it. The service at the front desk was adequate but not very friendly. If coming back through I would drive to the next holiday inn but if i HAD to stay in the area it is a good place to sleep. June 12, 2016
Rated 5.0 out of 5.0 by Great Modern Look Bright and Spacious A welcome surprise on the road, this property is worth the stay. June 8, 2016
Rated 4.0 out of 5.0 by Clean, quiet and comfortable Friendly staff, nice clean comfortable room. Equipped with refrigerator and microwave. Plenty of towels. Comfortable bed and pillows. But, snack food in lobby was stale and over priced. This hotel does not offer continental breakfast. June 7, 2016
Rated 5.0 out of 5.0 by Internet not so reliable My overall stay at the Richmond Holiday Inn was good. The hotel is clean and inviting. The staff is very polite. However, most of my travel is for business and the internet service is very important. The internet is very slow, unreliable and comes and goes. I usually use my phone for my internet during travel, but the signal was very weak in this hotel. I lost a very important file trying to save it to our servers through the hotel internet. The file was corrupted. Spent an entire night to rewrite file. May 31, 2016
Rated 4.0 out of 5.0 by Good Hotel No problems while I was there, staff was nice. Room was clean and I slept well. The only downside was that the internet was poor. Hook up to the landline if you want a decent connection. May 31, 2016
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