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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 504 reviews
86%
Recommend This Property

Ratings Breakdown

504reviews

  • 5 Stars
    305
  • 4 Stars
    146
  • 3 Stars
    25
  • 2 Stars
    20
  • 1 Stars
    8

Good enough

By

April 29, 2017

This hotel is up to holiday inn standard. If the staff could be more friendly and show more hospitality. It will be better .

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便利到达

By

April 29, 2017

club

达到一般水平,位置方便,景观不错。整体体验顺畅,前台局促,前厅休息区小,每次退房找不到座位,跟酒店客房数量不成比例

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性价比很好

By

April 28, 2017

club

地处新区,价位和设施有赚到的感觉。比较整洁,提供了加床服务。对加水等要求相应还可以快些吧。整个建筑很漂亮。

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服务态度好

By

April 28, 2017

platinumelite

服务态度好 ,认真负责。是一家不可多得好酒店。酒店早餐好,非常丰富。酒店前台非常专业的工作态度值得赞赏。

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床铺舒适,安静

By

April 27, 2017

platinumelite

早餐很一般,基本与智选一个水平。酒店需要加强停车场的指示牌,引导车辆可以自主停车,而不是一个个去问才知道如何停车。无谓增加不必须的工作量

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服务一流

By

April 24, 2017

platinumelite

特别感谢loren 这个前台太好!不但给我升级了还给了一份早餐,方便了住店的客人,还特意提醒了酒店各餐厅位置

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Thanks

By

April 23, 2017

Im very happy to stay in this hotel in shaoxing ……everytime I want to choice it and Thanks for every stuff ...

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人性化

By

April 23, 2017

住了绍兴世茂假日酒店,最大的感受就是比较人性化,前台登记入住后送了两张饮料券,一般其他的IHG酒店都是送一张的,问了原因,原来现在天气热了,应该多喝点饮料。
这个是让我觉的很好的一个idea.

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没有上次来感觉好

By

April 22, 2017

早餐感觉有待提高,还有就是房间开始让人感觉旧了,走道里的灯光还是太暗了,中间的酒吧似乎一直没有启用,大厅里沙发太好了,又不好意思去占用酒吧的空座,有点尴尬

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性价比还算合理

By

April 21, 2017

club

酒店设施还算齐全,但是服务质量有待提高。比如入住时接待人员对于合理要求的回应能力,早餐服务人员的及时性(竟然看到服务员在就餐人员高峰时还在认真看手机!)。亟待加强管理和培训。

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低频噪音

By

April 20, 2017

club

入住酒店其它都可以但是酒店门外的低频噪音非常扰人,耳朵特别敏感,无法入眠,就我入住的房间周围,低频噪音会让人睡眠非常不好,第二天没任何精神

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略有瑕疵,但是总体满意。

By

April 19, 2017

platinumelite

订房后对于房型的解释与酒店有些误会,到店后得到解决。入住体验良好,客房整洁。酒店基础房价过低,导致住客水平参差不齐,某些观感很差。最好还是应该调整策略,把快捷酒店客人分流出去。另外门口没有固定的礼宾人员,导致车辆到了门口找不到停车场,这个问题应该注意。

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