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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4.1

based on 462 reviews
76%
Recommend This Property

Ratings Breakdown

462reviews

  • 5 Stars
    185
  • 4 Stars
    183
  • 3 Stars
    56
  • 2 Stars
    23
  • 1 Stars
    15

环境挺好

By

May 21, 2017

club

房间设施好,清洁卫生。酒店外绿化较好。早餐的品类丰富,既有中式的各种小吃点心,也有西式的各种小吃。食材新鲜,其中豆腐花口味很地道。

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房间设施有些旧

By

May 15, 2017

club

房间设施有些旧,进门有一点潮湿的味道,被单颜色也有些用久了发灰黑了,建议适当更新一下设施,还有就是健身房在别的楼里太难找了

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待人平和

By

May 15, 2017

club

比较有印象的是酒店的包容性,很人性化。我入住的时候有个老太太可能和家里人闹矛盾了,一直待在酒店的大堂的沙发上,酒店的客服人员并没有去驱赶老人家,这点很好,很感动!

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服务一流,宾至如归

By

May 14, 2017

platinumelite

这次入住假日酒店,由于当地有假日智选和假日酒店两家同在一个地址,我没有仔细看标志,直接进了智选的大堂。前台接待一看订单马上联系了假日酒店的前台,让摆渡车把我送至假日前台。假日酒店的前台服务人员根据当时的入住情况,直接给予我升级套房的待遇。整个服务过程让我十分满意,有宾至如归的感觉。非常感谢酒店提供的优质服务。

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客房细节还需完善

By

May 13, 2017

客房稍有些老旧,浴室偏小了些,拖鞋尴尬的脱底了,还好有第二双可以换,写字台有点冰冷,酒店最大的亮点在于和皇冠假日共享的设施,游泳池很赞

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设施陈旧,和品牌差距较大。

By

May 11, 2017

房间内设施都陈旧了,怎么也的升级一下了。
最起码床头柜边上按个电源插座。
健身房不要和泳池放一起,太潮湿了。
品牌和实际硬件差距较大,住express都比这强。

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两条改进意见

By

May 10, 2017

1。大堂亮度不足,进去感觉比较黑暗,需要改进一下
2。去位于皇冠假日一楼的餐厅早餐,发现的路径无指示标志(无指示牌)。每次去餐厅都要从外面绕过去。要是下雨就不方便了。后来问前台,说可以从内部通道过去,但还是没说清楚。以前在皇冠假日也住过。

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IHG服务

By

May 08, 2017

platinumelite

房间虽然不是很大,但贯彻了IHG酒店一贯的干净、整洁和良好的服务。基本上每到一个地方首选就是IHG酒店。

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中规中矩 没啥可圈可点

By

May 05, 2017

三家假日品牌在一个院子里, 假日和皇冠的早餐都在皇冠吃 早餐品质还尚可。皇冠的自助晚餐真心对不起那价格,品质不高,食材不新鲜。很多种食物一看就放了很久,餐厅品控不严。

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Nice hotel and Nice Staff

By

May 05, 2017

For all my stays in Zhengzhou I used to stay at Zhengzhou Zhongzhou Holiday Inn and will continue to stay there for my future trips

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保洁一般,设施陈旧

By

May 04, 2017

club

保洁一般,设施陈旧,房间有异味,性价比地理位置不错,其他都还不错,床还挺舒服,服务态度不错。其他活动总体都还是不错的选择。

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床铺舒适,服务一流

By

May 02, 2017

club

床铺舒适,服务一流,前台热情。竟然还要50个字,我觉得这个就不太好了,又不是写文章,简单扼要就好了,你说是不是,这个算是我的一点小小意见吧,不知道有没有到50个字呢?

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