Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4.1

based on 576 reviews
75%
Recommend This Property

Ratings Breakdown

576reviews

  • 5 Stars
    239
  • 4 Stars
    218
  • 3 Stars
    72
  • 2 Stars
    29
  • 1 Stars
    18

性价比不高

By

October 21, 2017

酒店前台是利用皇冠假日酒店的办理入住。会员专用通道不能办理。酒店早餐价格太高,客房面积很小,硬件老化。送了水果和小食。整天软硬件感觉拉低了IHG酒店品牌标准。回程郑州又住了一晚,没有再选择IHG旗下酒店。

Read More
Read Less

空调

By

October 21, 2017

platinumelite

空调不制冷,声音太大影响睡眠,而且房间有异味。其他方面还可以。还有早餐不在楼里,需要走到另外一个楼里就餐,这样会很麻烦。最后就是酒店入住和退房需要到主楼办理,这也是很麻烦的事情

Read More
Read Less

服务品质一流

By

October 21, 2017

除了建筑较老,其他都中规中矩,符合整体水平。早餐马马虎虎吧,但是餐厅位置不是很足够。豆腐脑胡辣汤没有达到郑州的街边水平,还需要提高。

Read More
Read Less

T

By

October 21, 2017

club

very old facilities and I didn't even get my welcome drink. The room is smelly and dark

Read More
Read Less

设施落后

By

October 21, 2017

房间整体设施落后,电视小,信号差,入住的舒适度不好,价格和房间整体相比,性价比太低;唯一让人欣慰的是服务员态度比较好

Read More
Read Less

床铺舒适,服务一流

By

October 21, 2017

club

性价比不足,员工整体培训不足。入住与退房的手续办理速度极其缓慢,明显员工培训不足。早餐价格偏高,质量不如其他竞争对手。

Read More
Read Less

会员升级性价比高 服务很好

By

October 18, 2017

当天临时决定入住 白金会员电话客服帮助预定并免费加了婴儿床 高级房升级了套房非常划算。酒店符合四星的服务水准 有些不太讲究的细节总体不错 表扬前台客服于静和房内保洁的工作人员 非常热情亲切。有很小的健身区域,游泳池有热水池,孩子玩得不错。
不足:位置在两个地铁站中间,周边餐饮很少,会员价没有含早餐有点不方便。设施是真的有点老,室内空调怎么调好像都一个温度。

Read More
Read Less

A short stay in Chengzhou Holiday Inn

By

October 18, 2017

Booked a short overnight stay in Chengzhou, not much to choose among CP, HI and Express. Finally decided to stay in HI. When checking in, I was told for Elite member I needed to go to the CP counter. I hope hotel can advise member which location to check in after reservation, so we need not to wonder around when getting to the hotel.
Otherwise it is a pleasant stay.

Read More
Read Less

硬件老化,交通便利。

By

October 17, 2017

club

1、硬件老化,地毯有异味。
2、隔音较差,外部环境安静,房间之间隔音很差,轻声讲话隔壁都可以听到。
3、酒店没有单独前台,和皇冠假日公用前台和早餐。

Read More
Read Less

床铺舒服,服务一流

By

October 15, 2017

platinumelite

与标题一致。很愉快的入住体验。宾至如归,标准的、统一的服务标准,熟悉的氛围。有机会还会入住。

与标题一致。很愉快的入住体验。宾至如归,标准的、统一的服务标准,熟悉的氛围。有机会还会入住。

Read More
Read Less

中州假日酒店

By

October 13, 2017

club

酒店不错,位置,服务,整洁都好。。。。。。。...。。。。。。。。。。。。。。。。。。。。。其他同志可以考虑一下,。。。。。。。。。。。

Read More
Read Less

快捷酒店的享受,星级酒店的价格

By

October 12, 2017

房间比较小,估计还没有比较大点的连锁酒店大。办理入住距离客房很远,特别不方便。退房时候打电话退房,接电话人员态度特别生硬。

Read More
Read Less