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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.9

based on 568 reviews
75%
Recommend This Property

Ratings Breakdown

568reviews

  • 5 Stars
    285
  • 4 Stars
    102
  • 3 Stars
    66
  • 2 Stars
    64
  • 1 Stars
    51

Unsanitary

By

September 17, 2023

Bathrooms and bedrooms very dirty moldy and dusty. Too many dogs barking . I would recommend highest floor available or else you would hear running nonstop above. Cook yourself if hungry. Load up at the grocery store near by.

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Tx Hill Country get away

By

September 10, 2023

Very busy at check in but they offered beverages and coockies. The presidential suite was very spacious and I loved having a patio with a table and chairs. The pools looked great but I didn't have time to enjoy them. The bed was very comfortable and the room was cool and welcomed during this extreme heat wave.

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AWESOME STAY - DIRTY FLOORS

By

September 03, 2023

FLOORS WERE FILTHY - WAS NOT OFFERED TIME SHARE LIKE MY FRIENDS WERE OFFERED 4 TIMES - FELT RUSHED OUT WHEN I LET THEM KNOW MY ROOM WAS NOT CLEAN

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Great room and excellent costumer service

By

August 30, 2023

First off the customer service was great and very helpful. The room was clean and had a great view. And all the amenities like pools, mini golf and tennis made it a great little getaway. Would definitely recommend to friends and family.

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Great hotel with lots of amenities

By

August 19, 2023

Lots of things to do on property. Make sure you have time built in to venture around and enjoy the mini golf and maybe a game of tennis.

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Not a great experience!

By

August 19, 2023

Did not get the room they made it appear that we were getting! No bathtub at all with small kids to bath. Swimming pool was drained and closed at our building location. Very deceptive as far as I am concerned.

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Would not recommend

By

August 13, 2023

We were told that there were activities for all four of our children aging from four years old to 15 years old… None of this was accessible to the children because we were put across the highway from the facility! And no, the resort was not full. And upon arriving being bombarded by a staff member about a timeshare meeting while I had four children bouncing off of the walls in the lobby. She would not take no for an answer! I finally turned around and walked off. If I wanted to go to a meeting, I would’ve stayed at work!

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Family vacation

By

August 10, 2023

Enjoyed our stay loved the pool the putt putt golf and the rooms were clean and enjoyable
Overall it was a great experience for our entire family I would recommend to friends and families

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Good location disappointing property

By

August 09, 2023

Had 4 families meet for a week for family reunion. Check in staff was rude and unaccomadating. Offended 2 out of 4 families. Rooms were outdated, carpet so stained and nasty didn’t want to take shoes off, had to buy skillet to cook with, ran out of paper items, poorly maintained. Played bingo which was fun and enjoyed arcade. Pool was good. Will book Airbnb next time.

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Canyon lake trip

By

August 08, 2023

The property was in a beautiful location with access to amenities. Other than a few concerns about the cleanliness of the room, our stay was pleasant and relaxing. The elevator was helpful with toting around an infant and toddler.

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Great size room, beds were great was able to wash and dry clothes in the Grand unit

By

August 07, 2023

Location was excellent our unit was across the street and not close to the reservation and activity location which was disappointing. Room size for the Grand Villa was excellent. However was pressured to go to an overview of my timeshare.

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Great location in Texas Hill Country!

By

July 24, 2023

We stayed at the Holiday Inn Club Vacations Texas Hill Country Resort for an extended weekend birthday trip and had the BEST experience! The resort was so spacious, clean, and had tons to do on property. We had a gorgeous view of Canyon Lake from our room, and the space was perfect for our entire group. I was amazed by the incredible value of the resort, and we were met with extremely kind customer service. It was the perfect place to stay to explore several places around the Hill Country, and we are already planning a stay again here this fall!

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