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Holiday Inn Express & Suites Chicago West-Roselle

1490 W. Lake Street , Roselle, 伊利诺斯州 60172

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
89%
推荐此酒店

整体体验

4.4

基于 978 评论
89%
推荐此酒店

Ratings Breakdown

978评论

  • 5 星级
    617
  • 4 星级
    209
  • 3 星级
    67
  • 2 星级
    49
  • 1 星级
    36

All guests should be valued

By

2021 七月 28

club

A wedding took place during our 3 day stay. These guests monopolized the entire hotel staff. Housekeeping services were nil for 2 days straight. Had to keep getting towels at front desk. Was not informed about housekeeping services rules at check-in. Hotel staff catered to wedding guests and left the rest of their guests to fend for themselves. Very disappointed in the quality of services rendered. Our breakfast hostess was friendly and polite. Disappointed that full breakfast menu was not available.

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Not a great experience for the price

By

2021 七月 23

club

Check your tubs they are not cleaned enough. Tv remotes did not work. Check those things before you get settled

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Good location for our visit

By

2021 七月 22

platinumelite

Nice hotel and good location. Mexican restaurant nearby was nice.

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My experience

By

2021 七月 20

I arrived to relax in another city overnight. The Front desk worker was amazing! Arrived in my room to heat up food and noticed there was no microwave. Front desk worker brought a microwave however there was no glass plate in it. I then went to use restroom and the sink wpuld not drain because the stopper was broke. I attempted to call the Front desk many times but line was busy. I then had to get dressed and physically go to the front desk to receive assistance. The maintenance man came to fix the sink.

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Disappointed

By

2021 七月 20

I’ve stayed at this property a few times in the past, this time I was very disappointed. The hotel looks run down and dirty. Not sure if it changed ownership or what the issue is but don’t think I will be returning.

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Reasonable place to sleep

By

2021 七月 20

The hotel is not the best but it is clean and reasonably quite.

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4th of July

By

2021 七月 16

club

The hotel was accomadating and clean. Being it was during the pandemic, they were able to offer more than I would have expected. The pool was open and maintained. The work out room was adequate for our stay and I never ran into another guest while working out. The only issue was the morning of the 4th, there was a skeleton crew working (only saw one person) and the breakfast/coffee was not set up. I was able to request a cup of coffee from the one staff member. I would stay here again if visiting the area.

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Roselle's time with family

By

2021 七月 15

platinumelite

This hotel provided us a good place to stay next to family. They were very busy during our stay, and I think with current staffing issues around the U.S., they did a good enough job to keep us happy.

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Won’t use

By

2021 七月 13

Morning manager made us feel stupid when we told him the kurig didn’t work. Telling us it’s only 6 months old. Well guess what, it was broken. And he refused to replace it himself and said he would have one ready for us when we returned. It was not ready and he did not do anything to resolve the issue.

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Kiran

By

2021 七月 08

platinumelite

This Hotel needs a remodel for sure and the breakfast served is horrible and we were given the excuse of pandemic

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Bed and bathroom

By

2021 七月 06

Not clean and disorganized. Great service but dirty.

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Decent place

By

2021 七月 06

It is a little dated but not bad. Staff was nice. Only thing was 2 remotes for the television

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