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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 873 reviews
87%
Recommend This Property

Ratings Breakdown

873reviews

  • 5 Stars
    431
  • 4 Stars
    264
  • 3 Stars
    104
  • 2 Stars
    45
  • 1 Stars
    29

Tired after a flight

By

26 May 2017

club

We often stay at Holiday Inns and are never disappointed.
Good prices, great locations eg; close to theatres, rail and air travel, shopping centres etc.
Comfortable rooms, good prices, lovely friendly staff, and all you can eat breakfasts to satisfy the fussiest of eaters.
What not to like???
Thoroughly recommended.

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Exactly what you would expect from hotel

By

26 May 2017

club

Exactly what you would expect from hotel, staff were friendly and helpful. Room was clean and tidy. There was a bit of noise during the night but other than that I would easily recommend the place

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Last minute overnight stop

By

26 May 2017

Reception busy not many staff , no IHG Checkin available, parking expensive
Staff were friendly, I didn't appreciate the table being cleared of flowers etc leaving bear whilst I was still sitting at it , beds very uncomfortable hardly slept also only single bed available
Check out very quick and friendly

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great hotel

By

25 May 2017

good service all round from front desk to bar to food. this is the best hotel for working at the NEC

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Convenient, good value and comfortable

By

24 May 2017

This is an excellent hotel to stay in for Birmingham airport. Excellent parking for holidays in a safe environment. Makes you feel relaxed before holiday begins. There is no shuttle bus, but the staff efficiently arrange a taxi to air terminal.

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Great service and convenient for NEC

By

22 May 2017

club

Every member of staff that we came across were very professional and helpful. Room was very clean and comfirtable ( a bit small when using sofa bed). only real negative was the breakfast was quite over cooked, but there was quite a good choice of alternatives.

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Excellent location and decent facilities

By

20 May 2017

club

Situated 5 minutes drive from the entrance to the NEC it is perfect for any conference trips. The room was sufficient for what was needed and the staff friendly and helpful. They even opened the bar very late for a large group of us and went above and beyond what they needed to do. The is a nice pub next door for anyone wanting a taste of something different.

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Business visit

By

18 May 2017

club

Very convenient and functional hotel with friendly staff.

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Great hotel

By

16 May 2017

club

Hotel was very nice!
Literally in working distance of the NEC took anout 3/5 minutes.
Beds were super comfortable and breakfast was amazing.

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Comfortable and Convenient

By

16 May 2017

club

Only issue was not being able to turn off the aircon so was cold through the night

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Great all round hotel on business

By

15 May 2017

club

Excellent service for my two night stay. All staff professional

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Clean and great service.

By

15 May 2017

The service f on hotel staff was great and the room and bar areas were spotless.

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