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Rated 3.8 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 Very relaxing stay and great nights sleep. The staff are very well mannered and attentive. The room was clean, modern and relaxing. The bed was so very comfortable had problems getting out the next morning. July 7, 2014
Rated 4.0 out of 5.0 by comfortble haveing to pay for parking is not good on top of room price dont think thats right all hotel i have stayed in i have never had to pay to park July 5, 2014
Rated 5.0 out of 5.0 by Birmingham NEC HIE great place to stay, friendly staff, clean and confortable. very competitively priced _ if you wanbt a real ale there is a Pub (wise owl) next door) July 4, 2014
Rated 4.0 out of 5.0 by HIEXPRESS NEC Family visit for a wedding. Event was nearby so the hotel provided a convenient base July 2, 2014
Rated 4.0 out of 5.0 by Dinner Service It took 15 minutes to order and 30 minutes to receive the meal, it was nothing special. Pre cooked. Use the pub next door. July 1, 2014
Rated 5.0 out of 5.0 by Excellent service The reception staff were so friendly and welcoming even though we were only there for one night before flying on holiday. Free return taxi fares also included which we didn't expect. Comfortable bed , shame we had an early flight so didn't sample the free breakfast. Will definitely use this hotel again when flying from Birmingham. June 29, 2014
Rated 5.0 out of 5.0 by what we have come to expect from IHG everything was as we expected from IHG. we were not disappointed. the staff were very friendly and helpful, and when we returned to pick up our car they were only to happy to allow us to help ourselves to breakfast and coffee, even asking if we had enjoyed our holiday in the USA, and clearly interested in what we said. Thank you again June 28, 2014
Rated 5.0 out of 5.0 by great staff and good nights sleep We visited the hotel for one night to go to an event at the NEC LG arena. From query prior to arrival, throughout the visit to departure staff were helpful, pleasant, happy ,professional and went the extra mile. I took my elderly father who has not stayed in a hotel in some years and he was impressed enough to comment on the staff in a positive way also. The rooms were clean and I love the choice of pillow as soft or firm. The temperature of the room was comfortable and I slept like a log all night. The shower was powerful and fully adjustable In all I would recommend and use this hotel again as it was very good value for money. I have paid a lot more and received a lot less service over the years elsewhere June 26, 2014
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