 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.3
89%
Recommend This Property
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Convenient Stay
ByShedevans
May 23, 2022
A very clean. tidy and well laid out hotel. Very bright and it was welcoming in the reception, bar and dining areas. Staff were helpful and friendly too.
Plenty of room to get around the tables and chairs for me in my wheelchair. A good size room for an accessible one as well.
Well placed and convenient for anywhere around the NEC conferences.
Great !!
ByStackemup Kennel
March 22, 2022
Traveled from USA for Crufts dog show, and I loved everything about this place! Clean, everyone was so pleasant! Relaxing and a close walk to NEC. I will be back next year!
Lovely staff, good night's sleep
ByJan2022
February 27, 2022
2nd visit and as good as the 1st time. Lovely welcoming staff, helpful and knowledgeable.
Comfortable room & nice shower.
Good VFM including breakfast although if you are expecting a high quality breakfast this is not what you will get but there is plenty of variety so can pick and choose.
Very handy for the NEC & easy to get to.
Would recommend this hotel unreservedly.
Great Location but poor breakfast
ByJohnLawl
January 20, 2022
This is good location. Its close to the motorway, airport and NEC.
Rooms are clean, quite and comfortable. The air con in particular works well.
The staff are very pleasant and I must commend the housekeeping person who did our room. My wife left her watch in the room and the cleaner neatly put it by her bed.
The only disappointment was the buffer breakfast. A poor and limited choice of hot food. Also no Marmite!
pleasant relaxing stay
Byjef99
December 18, 2021
Only slight problem was with car parking machine probably ok if used to it . Staff in reception were helpfull and pleasant . Evening meal choice was limited but was provided in a reasonable time .
Please scrap or reduce parking fees
ByLola
December 14, 2021
Helpful and pleasant staff.
Rectified a problem immediately.
Hot breakfast for a non pork eaters is very limited. Adding mushrooms and tomatoes will be good.
Sofa bed needed a good scrub. Rooms needing updating,but I had a good sleep.
Parking fees are expensive and should be scrapped for a hotel guest. Not easy to find a parking space on arrival.
Happy with my stay
Bytriathlete
December 11, 2021
Very nice helpful and friendly staff. Breakfast very good. overall couldn't fault it.
Excellent value for money
ByTracy
November 30, 2021
Spacious, clean, comfy rooms with super helpful and friendly staff.
Great Location
Byericol
November 30, 2021
Chose the hotel for the location. Room was clean. Beds were super comfy. Great breakfast choice.
Business trip
ByParobinson19
November 27, 2021
Excellent stay, great staff and very clean. Love staying at this Hotel
Senny1959
BySenny
November 22, 2021
Very good hotel staff fantastic big shout out to Naz helped me all the way. Very clean and well kept.
New normal on the horizon
ByIanO
November 19, 2021
I stayed at the hotel at one of my first business trips post lockdown and both the service and room were as I would expect from IHG. I’ve stayed before and will do so again hen at the NEC I’m sure