 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.1
85%
Recommend This Property
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Comfort of bed for overnight stay
Byfootballbob
July 26, 2016
The bed at this hotel are very good and service is also very good.
Overnight stop.
ByGraemeM
July 25, 2016
Good value hotel, nice room and excellent free breakfast.
great hotel
ByLyn403
July 25, 2016
good location, clean and very friendly staff. Could do with an outside seating area for the warm evenings.
Great service , friendly staff and was spotless
Byannabelle14
July 22, 2016
Was More than I expected, would recommend to anyone best hotel in the area
Great service
ByLKing1975
July 19, 2016
Fabulously helpful and attentive staff, a comfortable room and good food
Great hotel, but bathrooms need TLC
Byrichclt
July 19, 2016
Great little hotel.
I loved it and will return. The only issues were the total lack of power plugs and the fact that the bathroom drain was very slow to drain, and the shower gel was of a poor quality.
I liked the room and the breakfast though.
Microwave in lobby = big help.
Parking fees online booking
Byexplorer61
July 14, 2016
When booking hotel on-line there was no visible indicator to the fact that the parking of a vehicle on this site was a considerable amount poet night.
When mentioned to the front of house staff they abruptly went to the web site and stated that the information was on the site.
You have to highlight the parking tab and this then informs of the parking fees not very clear in my opinion if you have to access via a drop down menu.
The fees are not indicated as an option on the online booking form so the first time a guest will be made aware of these fees is when they arrive at reception.
Perhaps if we had not been tslkrd to in such a condescending manner it would have been less annoying I'm mature and computer literate something the reeptionistfailed to appreciate.
All in all the experience tarnished our stay and despite having used Holiday Inn for many years satisfactorily we now find ourselves reluctant to make use of their accommodation in the future, lesson learned check the details more tbefore booking.
Good comfortable rooms
ByRichard152a
July 13, 2016
Nothing wrong with this HIE although use the address to find it rather than the Post code as the Post code sends you to the wrong place.
The staff made the difference
Byaharris67
July 12, 2016
For a budget priced hotel the accommodation is absolutely fine, but what made the difference for me (each time I stay there) is that the staff are always frendly and attentive. It feels as if they treat it as 'not just a job' and genuinely care about the customer.
Great stay after day of travel
Bysally1515
July 07, 2016
Highly recommend this hotel, service and comfort could not have been better. Ideal for an overnight stay, feel Holiday Inn Express have this short stay area of the travel market very well catered for.
The best hotel and place
ByPaulandR
July 06, 2016
Holiday Inn is the best for us. Last time we are using only this hotels when we are travelling to UK/Birmingham and I have to tell that this hotel and location are the best for me and my partner. Is near airport near of all. We are travelling 1x time per months and always need comfortable hotel. We tried many hotels but sometimes happend we didnt feel comfortable.. Holiday Inn is always clean and modern.. This hotel is perfect for location, we usually arrive in the evening tired and directly go by taxi to this hotel. When my partner is at work I am staying some time of relaxing in hotel or I go shopping to nearest shopping center. Really the best place and hotel, we will always choose this hotel when we will be back for business and holiday with my partner. Big thanks also to excellent staff. Always friendly.
Great staff and location
Byjennigreen1971
July 06, 2016
I was staying for 4 nights on my own and the staff made me feel very at home. Special thanks to Balal, Chelsea, Sophie, Kim, Naz and Aiden for looking after me and see you all in September :) Best Jenni from Showlite