 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.3
89%
Recommend This Property
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Awful food
ByDilwyn
December 09, 2020
Risotto - a minute portion in a brown box, didn't cover the bottom of the box. Chicken breast that was so tough it broke the wooden fork I was provided with for eating it...£12 for that!!
Disgusted.
Top Class Holiday Inn
BySull
November 26, 2020
Great staff made to feel welcome, wicked Beef Madras Curry
Handling covid so well.
ByThe Renegade master
November 22, 2020
Staff on the desk were so friendly and superb.
Breakfast spot on and room comfortable.
Great value for money.
Overnight stay
ByBillWill
November 10, 2020
Heater in room not working
Staff dealt with the issue right away and relocated me to another room
Banged my toe broke the nail staff gave me first aid equipment
Staff obviously well trained in customer services
They dealt with things very well and made me feel well looked after in difficult times as we were under lockdown. Thank you HIE
Great sleep and charge
ByNorwichbcfc
November 06, 2020
Absolutely loved the electric car charger on site!!
Comfortable room and great bed
ByGramps
November 01, 2020
The staff are friendly and welcoming rooms are clean the breakfast is a good selection in these times of COVID,the approach of the sfaff in dealing with customers during my visit was first class,free WiFi is a big help in keeping in touch with family while we were away have stayed here many times and will continue to do so.
Nice hotel nice staff
ByKippa
October 30, 2020
Loved my stay here would definitely stay again best holiday I stayed in so far
Business trip
ByDebslatty
October 27, 2020
Overall good stay - food was a let down due to covid especially breakfast. Very limited evening meal.too but they do have a pub next door.
Perfect stay
BySteph1432
October 18, 2020
We were only here a few hours to get our head down before flying the following morning. Brilliant service and good stay.
Love this place
ByWeeT
October 14, 2020
The only hotel we will stay at when visiting family from Scotland, staff are so helpful and just lovely. Room always clean and tidy and beds are so comfortable, I need a gluten free breakfast and they can always provide gluten free toast and most of the staff are pretty clued up on having to use a separate toaster to toast the g/f bread my only gripe is the dinner menu couldn’t offer anything gluten free. Will be back again at Xmas for the 5th stay this year.
Overall really good, except food
ByBrad
October 12, 2020
Hotel is great. Food choices are poor and breakfast is poor.
Great hotel
ByWazza
October 08, 2020
Very pleasant hotel. Good parking and good location.