 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.3
89%
Recommend This Property
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Second visit to this place staff still the best
ByRocroc62
09 August 2016
After a long transpacific flight and late night arrival I was really tired and looking forward for a nice night rest. Airport pick up came in time, but this report is about the single front desk clerk who check me in. As she saw me come in she has that big wide smile that will kind of lift your weary day and it is midnight, she greet me and ask how I am doing, after she find out where I just came from and how tired I am she went to work fast and actually assigned me to another room. Since this is my second stay I kinda know how the b-fast is serve but she make it more interesting and told me some new addition in their servings. My point is when you travel and tired, you just want to hit the room, take a shower and hit the bed, but if you get this kind of welcoming from a staff you notice and take note. Good job H I E. This is the reason I stayed to this hotel again.
good but breakfast could be more healthy with more choice
ByVT PARIS
08 August 2016
Too bad food /service was not reflecting a quality hotel.the property was fine, the IHG person did n't tell me exactly where to park my car and ended up parking it in an area that could have been towed. No help checking in big luggage load either.
入住非常舒適
ByPaul010615
08 August 2016
周邊地點開車方便,入住舒適,人員親切,網路暢通且網速快,旁邊就有餐廳便利就餐,大堂被多種簡單飲料方便取用;整體感覺良好;就價錢貴了些!
Awesome Staff
ByLisaforfun
03 August 2016
My family and I had a great stay! The staff was extremely helpful when called upon for information/assistance. The facility appeared as noted online. Our family would definitely return!
Worked perfect for our short trip to SF
ByRelaxed in SF
01 August 2016
With just a short trip in and then out of San Francisco, the Holiday INN SF Express met our needs and also, re-introduced us to what a reliable brand Holiday Inn is!
Poor experience
ByKan59
01 August 2016
Not a nice property. Service was well below par. Breakfast choices and quality were terrible.I would not recommend this property.
very good hotel
ByAlex124
30 July 2016
I like it a lot! There are various kinds of snacks and drinks provided in the lounge. The staff at the front desk are very helpful. The view of the room is very nice.
Great Hotel, in a great location
ByAlceb
27 July 2016
Hotel was very clean, staff very friendly in a great location
Convenient for SFO
ByCherylK19
19 July 2016
I have used this hotel at least 5 times previously for its location and excellent inclusive breakfast. It was more expensive this time and even booking 4 rooms didn't allow me to have extra park and fly dates for my car - that was disappointing since they had previously allowed me to park my car for more than 2 weeks when I booked more than one room. Hotel staff are friendly and rooms clean and comfortable, but don't plan on using the pool which is never heated.
There are other hotel options
ByWm47
08 July 2016
As you approach the hotel it does not look like a typical Holiday Inn Express Hotel. The hotel had very little curb appeal compared to other hotels in the area. Front staff were friendly and professional. We were upgraded to a "better" room due to my Platinum status with InterCon Hotels. Room was exceptionally large but not well designed. Bathroom was half the size of the walk through closet area leading to it. Carpet had a very large stain on in and appeared very dirty. I had to wear slippers, not provided by the hotel, during my entire stay. Breakfast area was not fully setup by the 6:00 AM start time. There are plenty of other hotels at SFO to choose from.
convenient to airport and great shuttle service
ByShrink6
04 July 2016
This is a pleasant place to stay for the traveler. The check-in is easy, the rooms are accessible with no trouble and the shuttle service, which begins at 4 a.m.,is outstanding. There is an excellent restaurant with great value right next door.
Übernachtung nach Flugankunft
ByOld Fritz
02 July 2016
Für eine kurze Zwischenübernachtung ist das Hotel soweit ganz in Ordnung. Die Zimmer mit Bay - Blick wären sicherlich ruhiger und interessanter gewesen.