 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
|
Service and Property could be better
ByDenise
08 December 2020
Service and Property could be better. Encountered torn curtains stains on the sheets and pillowcases common cold Jacuzzi and the breakfast was below standard. We were there for our honeymoon was told that we were upgraded to a one bedroom suite and that sweet turned out to be just a room with a king size bed facing the freeway
Exelente cervicio
ByChefrea
07 December 2020
Todo muy limpio, servicio exelente y muy axecible para llegar
Pleasant stay. Would return
ByGabriel
01 December 2020
Our son stayed here before he started working for a local company. He enjoyed his stay and recommended the hotel to us. We enjoyed our stay as well. The service personnel, particularly at breakfast, were so welcoming. We greatly enjoyed our walks to the beach every morning. The only "major" flaw was not having internet service in our room, this being California. We had to go to the lobby for that. But, aside from that, we were pleased with everything about our stay and would return.
Excellent stay and breakfast awesome.
ByJose
01 December 2020
Great stay, staff very nice and Breakfast is excellent. Best Breakfast selection, I stay in multiple hotels for work and got used to bad breakfast meals at other hotels. This hotel brought me back to how a hotel should be.
Ok
ByEve F
26 November 2020
The facility is clean and front desk helpful. Will stay here again if time permits
Good location a block from the ocean
ByTravelerView
25 November 2020
Besides being in a convenient location a block from the ocean, nothing special. The room was ready before check in time which was convenient. We thank for that. The WiFi was completely useless.
Good location
ByTravelerView
20 November 2020
Typical hotel, IHG standard clean, service. Good location, just a block away from the ocean, need to cross a bridge. Easy free parking. Next to Benihana, across a small shopping center with a nice outside food court. The only problem we had was WiFi. Our room was at the end and WiFi did not work at all.
nice stay
Byjunior
19 November 2020
very clean rooms and quite, the hotel was very clean
Great
ByCindy
17 November 2020
Great it’s located a walk from the beach. Clean, lots of parking. Next to the freeway. Has pool and jacuzzi
Great Location and friendly staff
ByBusinessTraveler
16 November 2020
This Holiday Inn express has a great location! The beach is only a few short blocks away, easy highway access, comfortable beds, great water pressure, lighted parking lot. I definitely felt safe at this location. I am a business traveler, who spends over 300 nights yearly in hotels.
Though my room was updated, you can definitely feel the wear and tear. No towel bars to hang my wet towels to dry was kind of frustrating so I had to get creative. Mold and sheet rock peeling away in the bathroom wet areas, and the sink constantly clogged. The desk chair was old and worn. Despite those inconveniences, the room had a working television, microwave and
.
great value
ByCoach Shaun
15 November 2020
HIE is a great value - the hotel exceed all other properties in the same price range. rooms are neat and clean, amenities like the fitness center, free WiFi, pool, and breakfast are beyond expectations for a hotel in this price range.
Service was excellent
ByAnita
12 November 2020
Great hotel to stay great staff excellent location