 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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Good value. Nothing special.
ByMarvin
18 November 2019
Motel is clean and easy to access. Near a variety of services. Not a bad value if the rates aren't too high.
For the price I think I would have deserved a bathtub
Byheffe
18 November 2019
Staff is great. Breakfast is great with a lot of choices for a complimentary meal. No bathtub and No HBO. Not everything was as expected but staff did a great job trying to take care of the shortcomings.
Desayuno
By
13 November 2019
Me gustaría que el desayuno fuera variado ya que todos los días colocaban lo mismo
Could do better
ByBobby
13 November 2019
Double check hotels in other areas. This is the second time I stayed here. First time the suite on the first floor had a real bad and heavy mildew smell. This year I was placed in the fourth floor. Toilet tank was cracked and taped together. TV had a large scratch and the window on the fourth floor opened more than 30 inches before it stopped. The window was left open upon check in. Luckily my four year didn’t find it before I did.
Great room size and helpful staff
ByIvy07
13 November 2019
6-days stay and overall a pleasant experience, loved the room and the location, my visit was for business purposes but I would stay again for vacations
Great location
By
12 November 2019
Enjoyed my stay. Wanted to stay for an additional night but I was told that a minimum stay of two nights was needed.
工作人员很友好，包含早餐
ByKatie L..
07 November 2019
前台工作人员很友好，早餐也不错，省了很多时间。只是空调太老旧，需要更换。电梯也太少。但对于holiday inn express来说已经超出预期
Great stay
ByV.L.
07 November 2019
Our stay at Holiday inn express in Carlsbad was nice. Our room was nice and comfortable. Hotel area was clean.
My kids and I enjoyed the spa/pool area.
Staff there were friendly.
We definitely will consider staying at another holiday inn.
Convenient, decent value, a bit shabby
ByLisa
06 November 2019
It gets the job done, but it’s not great. The hotel looks a bit dirty and shabby. Lobby furniture is dirty, carpet throughout the hotel is dirty, elevator walls are dirty, broken tile in the bathroom, excessive mold in shower. The hotel is a little gross.
Great stay
ByMike
04 November 2019
Well worth the money, and very convenient. Highly recommended.
Easy location after 5
ByBob E.
04 November 2019
It's an easy location to use off the 5 Freeway. The parking area is not so secure because you are so close to the five. Restaurant available right next door. Clean as expected from an IHG property
Great Service
ByVirgil
03 November 2019
The check in person was exceptionally cheery and helpful. She appeared to love her job and was very friendly to all customers, even the grumpy ones. I was there for 4 nights, so I saw her interacting with other people. She effectively helped me with a reservation inconsistency, and resolved it to my satisfaction: I had reserved two rooms and was charged different fees for each night, and for each room. She changed them to the lowest rate.