 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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大変便利な敷地を持つホテル
ByJGJG
14 March 2020
空港の近く、メトロからの歩いて5分かかる距離で、マクドナルドから中華までのチョイス多いレストランがすぐ隣りにあって、乗り継ぎに利用しやすくと思います。
Service technician
ByRiftsace
14 March 2020
Fair average hotel with limited dining options. Overall good experience.
Holiday Inn Express Hawthorne
Bysteve45788
13 March 2020
Good hotel value, close to airport, but neighborhood is somewhat run down.
Great Service, Comfortable Room
ByKathy
12 March 2020
Was treated kindly and with respect from check-in to check out. Room was quiet and comfy. Food was adequate but the demand by large customer parties was incredible on a Sunday. LAX/Hawthorne neighborhood in which this hotel is located is not the best.
Amazing and comfortable
Byvena
11 March 2020
From check in to check out I had the most amazing experience. When I walk through the doors I was greeted by a friendly staff member who checked me in with no hesitation explained everything to me handed me my parking pass. They were very courteous and kind and the environment was very clean. When I got to my room the room was impeccable. Pillows were fluffy bed was comfortable towels fully stocked toiletries stocked.. The room was so clean it felt like home I was in love at this point. I don't think I would ever stay at another hotel in my life
Great hotel. Great LAX stay close to airport
By
11 March 2020
Great Hotel. Free shuttle. Clean. Friendly. Close to restaurants and local grocery shops. Close to church. Far from turistas attraction but bus pick up tours available. Great breakfast
Comfortable bed and great service
ByRoller Coaster Family
09 March 2020
The beds at this hotel couldn't have been more comfortable. I'd love one at home. The service was professional and friendly. The hotel looks dated. I was surprised, after staying at other newer hotels on the same trip, that were being updated, this one had not. I was told it was going to undergo a huge renovation this fall with the new stadium being built. It was nice to have a heated pool and the hot tub. Juice at breakfast was watered down. Otherwise, food was average. I have had better at other Holiday Inn Express hotels and wish I was seeing more of the Cinnabon Cinnamon rolls I was seeing last year.
The hotel room was so nasty
ByD_h851976
07 March 2020
I got there late around 930 pm once I got into the room the room was disappointing and dirty. I had to wipe it down and then use my shoes around the room because it was so nasty. The rooms need to be revamped and cleaned 100 percent. I had to wipe down the headboard. It had nasty hand prints on it. I can’t believe I paid so much money. I was so uncomfortable we had to leave by 445am
Normal
ByViajero incansable
06 March 2020
Personal no muy atento hablan español pero contestas de muy mala forma en recepción no todos pero la mayoría, no son nada corteses, llegue con 5 maletas de 23 kilos y dos adultos mayores y ni se inmutaron para colaborarme
Mi mami estaba imposibilitada para caminar y era un hecho notorio al solo verla llegar que necesitaba ayuda para desplazarse, a pesar de ello nos dieron la habitación más lejana al ascensor
Habitacion y baños perfectos en aseo y comodidad
El desayuno cero variedad siempre lo mismo frutas disponibles en mal estado
BUEN HOTEL.
ByFRANCISCO
05 March 2020
Es un buen para un para una estadía corta y muy cerca del aeropuerto. Tiene un buen desayuno. Las piezas son cómodas. Tiene estacionamiento.
Un aspecto negativo en mi opinión es que la la aislación con las otras piezas no es de las mejores.
From Mexico
ByLqinad
04 March 2020
Great hotel and better than expected, great service and guest attention
Nice Stay
ByEpic LA Visit
04 March 2020
I do recommend Holiday Inn Express. My check in was quick. I was offered to become a member in order to get free early checkin