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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 467 reviews
95%
Recommend This Property

Ratings Breakdown

467reviews

  • 5 Stars
    335
  • 4 Stars
    95
  • 3 Stars
    17
  • 2 Stars
    14
  • 1 Stars
    6

Helix

By

26 February 2017

I have spent 7 out of the last 10 months at this Hotel for Business. It was my Home away from Home.
From the Front Desk to the Breakfast crew they strived to not only meet my expectations but to Exceed them!
They always greeted me by my first name and was genuinely concerned about me.
I would absolutely stay at this hotel the next time I am in the Toronto area.

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Getting charged for something I didn't know about

By

25 February 2017

Getting charged for something I knew nothing about
Like a bottle of water.

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Clean, good breakfast, could be a bit better

By

23 February 2017

club

When we had to change our reservation we called the hotel and got a very snarky person who gave us a hard time and told us to call back the next day. The heater/cooler in the room was a bit noisy and made it hard to get to sleep. The bathroom was dark and made it hard to apply makeup. The lighting in the elevators was uncomfortably low. The front desk staff were friendly and attentive, the breakfast selection was good. The hotel grounds and room were clean. The facilities in the athletic centre were good but it was humid in the room.

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Family day

By

21 February 2017

Great customer service ..I am member of the IHG and this hotel always delivered execellent customer service ...

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Great

By

21 February 2017

club

Loved it here I will be back again
Very clean Browns housekeeping was amazing friend that supposed to mean breakfast was all hot wifi never cut out on me thank u holiday inn

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Would do it again

By

20 February 2017

Very nice hotel, with an above average breakfast selection, attentive staff and a large fitness center. Did not try the pool but I will on my next stay.

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Clean room and nice breakfast.

By

20 February 2017

As always nice clean rooms and good breakfast. The location and amenities are good.

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February Visit

By

19 February 2017

platinumelite

Staff was very friendly and hotel was quiet and comfortable.

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Good hotel for price

By

13 February 2017

club

This hotel is clean, quiet and easy to get to. I enjoyed my stay and would stay here again. Breakfast was good.

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Great staff

By

13 February 2017

Friendly front desk staff and very clean modern hotel

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Good hotel

By

13 February 2017

club

Great value, good serviçe, busy hotel. Beakfast rduced choices, good beds, nice employees

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Many nights spent here

By

11 February 2017

I have stayed at this particular Holiday Inn Express on many occasions while traveling on business and they have delivered great service and a comfortable stay every time.

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