 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Room smelled of stale smoke
ByDiverDown
24 May 2019
I have stayed at this hotel on numerous occasions and have not had any issues. On my last stay my room reeked of cigarette smoke. At check in I was told that I had the last room available (therefore I assumed I wouldn’t have the option of switching rooms although I hindsight I should’ve went straight to the front desk and complained). I instead tried to deal with it but in the morning found I had a awful headache, the taste of cigarette in my mouth and I felt nauseous. At check out I informed the front desk that the room smelled of smoke and the service guy brushed it off, said “thanks for letting him know and that he would inform housekeeping.” The next night I stayed at another nearby hotel and had a much better experience.