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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 266 reviews
94%
Recommend This Property

Ratings Breakdown

266reviews

  • 5 Stars
    193
  • 4 Stars
    41
  • 3 Stars
    16
  • 2 Stars
    8
  • 1 Stars
    8

Nice staff and good amenities

By

March 21, 2017

The room was very dusty. The dust was very visible on the black Kleenex holder in the bathroom as well as the backsplash ledge. The bed headboard was very dusty, too, as was the TV base. Good thing we aren't allergic to dust. The bed was very high and being a short, old person, it was a little hard for me to get in and out. I know high beds are the trend now, but perhaps the room should include one of those little step stools in case someone should need it. Just a suggestion. Overall, it is a nice hotel and we most likely will stay there again.

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Great Place to Stay

By

March 16, 2017

The staff at this HI Express go above and beyond on customer service. We are greeted by name, always with a smile and a friendly happy face. They make sure we have everything we need. The staff that handles the breakfast (Betty and Bernadette) are awesome. So nice to come down in the morning and be greeted by a "good morning, how are you?' !! Can I get you anything?

Staff at front desk - did you sleep well last night? They have a great staff at this Holiday Inn Express. We stay here numerous times a year!

Check in staff in the evening are also awesome!

Also, Parkway House has great breakfast. Great Chef Salad and Wings! Next door to Hotel

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Great staff

By

March 11, 2017

club

Very nice and professional staff from check in to check out

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Great nights stay!!

By

March 01, 2017

club

Our stay was great!! Clean rooms and courteous staff!!

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Wonderful place to stay

By

March 01, 2017

It was just perfect from staff to being clean. Rooms were large and updated well. Breakfast was awesome!
All AAAAAAAAAAAA

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Very Comfortable and clean room.

By

March 01, 2017

club

I really enjoyed my stay. I was extremely satisfied and I slept great. Staff was very friendly and great. Overall I just loved my stay and I will be visiting again soon.

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Nice Visit

By

February 20, 2017

Overall Great place to stay.. Awesome and attentive stalff.

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Awesome Customer Service

By

February 12, 2017

I have never had a bad experience at this location. The staff are always attentive and make ever effort to accommodate their guest. The night shift with Katie and Lindsey was especially awesome for helping . They definitely go above and beyond the average staff at other hotels. They always greet with a smile and ready too assist everyone.

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Best customer service!

By

February 12, 2017

club

The staff was the friendliest staff I have dealt with. The front desk staff both morning and evening was very kind and helpful. The breakfast coordinator had a variety of foods offered and was very kind! We enjoyed talking with her!
The room offered both hard and soft pillows (marked on the pillow) and had literature in the room regarding how to get a good night's rest.
We were very pleased with our stay and will definitely suggest this hotel to family and friends!

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Friendly Staff, Great stay

By

February 11, 2017

club

Staff was friendly and helpful. Overall great visit! I would stay there again!

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excellent

By

February 10, 2017

club

excellent excellent excellent excellent excellent excellent

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Great people and service

By

February 09, 2017

platinumelite

Front desk people were friendly and helpful,
I stay here often for business, its always clean and comfortable .
The staff is always great!

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