Rated 4.3 out of 5 by 56
Rated 2.0 out of 5.0 by katmac60 Clean, comfortable room, dirty bathroom
I was disappointed with my last stay at this property. I stayed there in March, although I stayed in a suite which was amazing. In June I booked just a regular room, was advised through my booking I would have a room with one King bed, but ended up in a room with two queens. Not a big deal, however when I arrived at 1 am exhausted from a 5 hour drive all I wanted to do was soak in a nice hot tub, didn't happen the floor of the tub was black. I also arrived to discover there was no refrigerator in the room so had to keep my things cold via ice from the ice machine. I could have stayed elsewhere for less money and had a clean bathroom and a refrigerator. My daughter is a college student in this city for the next three years. Future visits, approx. every two months will be elsewhere.
July 6, 2014
Rated 5.0 out of 5.0 by vanna90 Easy and comfortable
This is a great place to relax after a busy day! Everything was working and easy: check-in, check-out was fast and easy. Room was clean and comfortable. Breakfast was plentiful. The pool was available and clean!
July 3, 2014
Rated 5.0 out of 5.0 by canucktrio Nice Property
It was a nicer than average property. No complaints at all. I had worried about the 401 side from other reviews-noisy complaints. I had no concern once in the room. My daughter and her friend also said they found no concern. There was some sound. Just not anything to note. If you need dead silence, then maybe take the north facing rooms. Breakfast was good, and the tables and food area were clean. Selection was as expected for this brand of hotel.
July 2, 2014
Rated 5.0 out of 5.0 by Elementary31 Comfortable as usual
Stay here all the time when traveling to Brockville and really is my only choice now. Always courteous and attentive staff with comfortable rooms that are always clean. Do not use any of the amenities but have heard good things about them. Breakfast is basic but gets the job done.
July 1, 2014
Rated 5.0 out of 5.0 by notrunningfast Great staff, and comfortable stay!
The staff were really helpful to me! They really seemed to go the extra mile!
July 1, 2014
Rated 4.0 out of 5.0 by sammy93 Clean, fresh, great location
The hotel was clean, new and the staff were very friendly. I was speaking at a meeting in a conference room and was very impressed with the set up and size of the room. The food was fantastic and the service was professional.
June 30, 2014
Rated 5.0 out of 5.0 by bt12345 Business Trip
The friendly staff, clean rooms and good choice of breakfast items made this hotel my number one choice to stay at in the Brockville area.
June 29, 2014
Rated 4.0 out of 5.0 by Drspongebob Always a freindly place to stay
I travel for my job and have found that most of the Holiday Inn hotels to be very accommodating, they have almost became my home away from home. At the Brockville location, breakfast is always hot and ready (often even before 6:30 am), the exercise facilities allow for personal temperature control and television selections, the beds are comfortable and parking is free and ample.
June 28, 2014