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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 247 reviews
96%
Recommend This Property

Ratings Breakdown

247reviews

  • 5 Stars
    177
  • 4 Stars
    50
  • 3 Stars
    9
  • 2 Stars
    6
  • 1 Stars
    5

Very disappointed

By

February 22, 2017

club

We won't return to this hotel due to staff not helping out on other guests being very rude and our children were not able to enjoy themselves at the pool because of alcohol and rowdiness. We had to use mattress covers for our blankets!

Posted byHotelStaff
February 23, 2017
We are very sorry to hear about your stay. Please know we take your comments to heart and use them to make things better for the next guests. We apologize for the other guests staying with us behavior. Also for the improper extra bedding given to you. Your comments have identified an extra training opportunity for the staff. We are addressing them. We are also reaching out to you personally to extend our sincere apology. We hope you will give us another chance to provide you with the experience you expected. We strive to never let our guests have these types of experiences. We failed with yours. Again we are so sorry and hope to be given the opportunity to serve you again.
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Nice stay!

By

February 20, 2017

club

Quality stay. Nice beds, fitness equipment, direct tv package, etc..

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great stay

By

February 15, 2017

club

our stay was great the only problem we had was our coffee maker didn't work when we told the staff they checked it told us it didn't work which we knew and then asked if we wanted to changed rooms we didn't we liked our room and didn't want to move just for one night they did tell us if we wanted coffee they would bring us some

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need better housekeepers!

By

January 31, 2017

club

other than housekeeping and a not so good breakfast, room was comfortable, bed was great, enjoyed the pool area, managers very accomadating.

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Great Stay

By

January 26, 2017

Great Staff, breakfast and pool!!! Will continue to look for Holiday Inns with pools, we were just so happy with this one and our stay. Felt like home away from home

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Friendly staff clean comfortable room

By

January 19, 2017

club

We stayed for one night and they staff was super sweet
Room exceptional clean pool looked awesome very big
But we weren't there long enough
I would highly recommend a stay here

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Friendly staff!! Clean rooms!! Comfortable beds!! Swimming pool!!

By

January 16, 2017

club

Love our stay!! Brandy at the front desk was very helpful a fb explained how we can earn points by joining the IHG brand. We had a blast and will be back.

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Great bed

By

January 15, 2017

Good sevice nice night's rest the survey sucks though I wouldn't take time to do that because they make you write too much I would just rather say I liked the stay and be done!

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Awesome bed great service

By

January 02, 2017

Very clean and friendly staff, the bed is awesome. Great breakfast

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Jim and Lisa

By

December 30, 2016

The hotel staff is excellent and the services are great. The cleanliness is beyond reproach; however, the hallways smell musty and the HVAC system leaves a bit to be desired. The beds are comfortable.

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excellend staff

By

December 27, 2016

platinumelite

the staff at this hotel is the best! always smiling and making sure your visit is going well!

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Great place to stay in the Campbellsville area

By

December 18, 2016

The staff was extremely friendly and helpful during my entire stay. The hotel, including my room, was clean and orderly. The breakfast bar contained all the essentials you could need for a hot or cold breakfast.

The location of the hotel was great for the Campbellsville area as it was easy to get around.

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