Rated 4.6 out of 5 by 118
Rated 1.0 out of 5.0 by Gus 72 Terrible stay
Pool is small and shallow. Citrus water was empty on arrival around 3PM. Told it will be filled tonight. Sign says pool waterslide is open from 5 to 10PM. Got there with grandkids at 6:15. Not running. Had to ask three times to get it turned on. Finally on at 6:30. Then shut it off at 7:45. No reason or explanation just shut it off. Fire alarm went off at 11:30. Told the only one can shut it off is the fire department but they were not notified. Called 911. Sheriff came and about 1/2 hour later the fire department. Stood outside for 2 hours waiting for alarm to be shut off. No fire. Thank heavens. Never an offer to discount the room for all the inconveniences. We enjoy IHG properties but after thus experience may never be back. Oh yes, could not use rewards points for reservation. Very spendy room.
June 25, 2015
Rated 5.0 out of 5.0 by jeffromtheast Great staff and clean
The staff was great and the hotel was clean. I would recommend this hotel to anyone. The breakfast area was also very well organized.
June 22, 2015
Rated 5.0 out of 5.0 by CDA60 Great service, and comfortable
Had a good stay for three nights, everything was as expected.
Parents need to monitor and discipline their children, or not be allowed to use the pool area. Also the kids were running up and down the halls upstairs and coming down the stairs and running through the first floor hall..Personally, I told them to please stop running, when they did not, I requested their room number, at that point we never saw or heard them again that evening.
June 9, 2015
Rated 5.0 out of 5.0 by BobTE Comfortable bed and great service
The service was friendly and fast. The bed was one of the most comfortable beds I have slept on in a motel.
June 9, 2015
Rated 5.0 out of 5.0 by mkfamily Great Hotel
We had all of our needs met during our family stay here. I was able to complete my work in a relaxing setting while my husband and child swam.
The fitness center was adequate and it was fantastic that it looked into the pool. Great feature for families.
June 8, 2015
Rated 4.0 out of 5.0 by Roadbuilder Missed the Mark from previous visits....
Have stayed in this hotel before and had a great experience. Usually not one to complain, but this time no recognition of platinum status and room upgrade... Breakfast selection was poor to say the least.
Requested the use of hot tub 1 hour prior to posted pool area opening and was denied. Back problems and wanted to relax muscles prior to 13 hour drive in vehicle. Business professional, not a family with kids looking to get in the pool early......
June 8, 2015
Rated 5.0 out of 5.0 by Travis45 Great Breakfast
Nice enjoyable stay. Kids enjoyed waterslide. Great selection for breakfast. Was pleased. Will stay again
June 2, 2015
Rated 4.0 out of 5.0 by Thea13 Relaxing after Soundset
Rooms were clean and Comfortable and Close. Beds were clean and Comfortable. Bathroom was clean and free of odor. Didn't have a fridge or Microwave though.
May 28, 2015