 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Holiday inn express Chanhassen
ByScully
April 23, 2021
This hotel was very clean d as bd the staff was helpful and friendly.
Great Hotel
ByBskiman
April 13, 2021
It’s a good hotel but could use some updates in the rooms as you can tell it is aged. Also the pool since it has a slide should be deeper. It is only 3.5 to 4 feet of water. This can be difficult for adults sliding down with their children.
Never an issue here
ByMetalrus
April 11, 2021
Great management team. Have stayed many times since Feb 2020 and never felt unsafe.
Friendly helpful staff, very quiet room
ByNorthwings
April 10, 2021
The staff was very friendly, the bed comfortable and the room clean. We were disappointed with the breakfast offered because of Covid they had out very little options.
Comfiest bed ever!
ByMNPEPE
April 06, 2021
We spent a night at this hotel just to spend time with our grandkids in the pool. The pool was great for the kids (ages 6
Quiet
ByCattom
April 02, 2021
I was worried that our room was right outside the elevator but never heard it.
We weren't given enough towels but housekeeping came right up to give us more.
Room didn't seem as clean as our last visit. The couch cushions should have been lifted up. The bed skirt was dirty. The bathroom had dusty spots.
A comfortable stay
ByKatherine
March 29, 2021
We stopped on our way to the twin cities just to have a quiet night. We were offered a room upgrade and enjoyed a nice view. The room was clean and comfortable, with everything we needed to relax.
Great Accommodations and Service
ByJames P
March 23, 2021
Staff was very helpful in answering questions, Our room was clean, and very nice. Nothing was left wanting with our experience. It was a nice getaway.
Staff were very helpful, hotel was wonderful
ByLance N Hilary
March 23, 2021
Great hotel and staff we always love staying at this hotel!!! We can't wait for the next time we can make it back!!!
Customer service
ByRonb
March 20, 2021
Review was sent via email to hotel management regarding the excellent customer service
great service
ByEliza
March 16, 2021
my daughter celebrated her birthday she lived it.
Comfortable bed, great location
ByPatty
March 09, 2021
Close location to Chaska where I was visiting. Overall good stay. Some issues: the room key had a pizza sponsor but the promo code was invalid. Maybe they should toss the cards? I am from Iowa and didn’t know where to get pizza and called it only to be told the code was invalid. The hot tub didn’t work and we picked hotel for the pool. Too many people in pool area - maybe do a sign in to regulate it. Breakfast on Sunday ends early and we missed breakfast. Other than these issues very comfortable room, nice lobby area, friendly staff, attentive staff (she did try to fix the hot tub). Excellent location to Chaska. Kids loved the slide. I would stay there again- it was reasonable price and clean.