Rated 4.3 out of 5 by 364
Rated 3.0 out of 5.0 by AvgJoe1 Needs attention to detail
slipping in quality, Employees need better training, very nice
June 20, 2016
Rated 5.0 out of 5.0 by Gary032016 Great staff
Clean comfortable room. Staff helpful and friendly. I would stay here in the future. Highly recommended.
June 17, 2016
Rated 5.0 out of 5.0 by april6620 Friendly staff
The staff who took care of the food for breakfast were very attentive, courteous, and friendly.
June 15, 2016
Rated 5.0 out of 5.0 by 1 rudy breakfast was great
the staff during breakfast was very attentive. they keep the breakfast bar stocked and everything was fresh.
June 14, 2016
Rated 4.0 out of 5.0 by QualityCntrol24 Could have been more accommodating
The gentleman that assisted me over the phone was great he actually upgraded me because I had children with me and the only room available was not big enough. So later before bed we asked the desk for some extra pillows and was told rudely that we had enough four on the bed and one in the closet. I had 2 adults and four small kids. We usually bring our own pillows but we forgot them this trip! Now I think it wouldn't have hurt them to let us have two more pillows but I will just remember that when I plan my next trip to carowinds. We stay at this location at least ten times through the summer alone and now it's time to look for a new location. Other than that I e never had any issues the staff is great for the most part!
June 12, 2016
Rated 5.0 out of 5.0 by vineyardsman Our choice in Charlotte, NC
We have stayed at this HI several times in the past, it is our preferred HI on our way to Florida to visit family there.
June 10, 2016
Rated 5.0 out of 5.0 by Wallace A Cataldo Hotel experience
Beds great, staff very friendly, clean, great breakfast food selection but food needs to be a little warmer
June 7, 2016
Rated 5.0 out of 5.0 by Brad 7220 great service
very nice staff, good food, good location in relationship to the airport
June 6, 2016