Rated 4.3 out of 5 by 132
Rated 1.0 out of 5.0 by mattadamsmagic Ugh - worst stay in YEARS
This stay was atrocious. From noisy neighbors, to no staff assistance, to a broken AC unit and an unbearably hot room, it was horrible from the get-go. Ok, things happen...I understand. Just comp the room and try again later.
"We are happy to offer you a 10% discount for your trouble."
SERIOUSLY?! You want me to pay 90% for NO SLEEP due to your lack of ability to provide suitable accommodations?!
After spending all day debating with corporate (who offered little better) and sending out social media blasts, they finally gave me 20,000 points - the equivalent of a free night's stay. Ugh...what a horrible experience. And fighting tooth and nail just to get a free night? Not sure it was worth it. I'll take my free night and move on. Back to the better chain I go...not IHG. Lesson learned.
October 5, 2015
Rated 4.0 out of 5.0 by Trujar01 no problem stay
Checking in and checking out easy,clean room, hot meal, not like at home but close.
September 29, 2015
Rated 5.0 out of 5.0 by MR Glenn Clanton Stay
Random stop at Clanton Holiday Inn Express was excellent decision. Small problem at check in.
Staff member found quick fix to guarantee our stay. We were very tired and enjoyed a hot shower and good nights rest in VERY clean beds. Excellent breakfast and we were on our way completely refreshed
Thank you Clanton Holiday Inn Express,
September 17, 2015
Rated 5.0 out of 5.0 by Gma Bert Staff
Your staff was very aaccomodating , cheerful, and friendly. Rachel was a real jewel. She was at the desk, and was very friendly and accomodating, making sure we were taken care properly, and promptly. Housekeeping was excellent. Breakfast staff, wonderful We would definately recommended this facility, to all or any, that want an enjoyable stay.
September 13, 2015
Rated 5.0 out of 5.0 by Sartor15 Family Friendly
I can say that not only is the staff great at their jobs and treat each visitor with much respect. The owner: Mr. Patel is one of my favorites. If you ever have the pleasure of spending time at the front desk with Mrs. Debra you will find a beautiful smile and great wisdom behind that smile. All the staff is my friends but there is something special about Mrs. Debra and Mrs. Dana.
August 28, 2015
Rated 5.0 out of 5.0 by Jmac1993 Price
Thought the price for the room was high for that area.
August 23, 2015
Rated 5.0 out of 5.0 by xxspoiler1xx pool and room comfort
grand kids would like to have had a hot tub. we all would of liked a heated pool.... the manager took the time prior to our arrival and had the temperature nice and cool in all our three rooms..she was so professional and very friendly and helpful
August 18, 2015
Rated 5.0 out of 5.0 by Hammer007 Great Value and location
The staff was very professional, the room was clean and quiet and the breakfast nice. Always what I expect and I was never disappointed!
August 12, 2015