Rated 4.5 out of 5 by 253
Rated 4.0 out of 5.0 by MINIdrifter Clean hotel and good value
We stayed here one night as a stopover point on our travels. Overall the hotel was good value. The hotel was very clean and modern. The breakfast was good, nothing great, but the area was well maintained and very clean. No complaints at all. The only drawback was that the elevator was down so we had to walk the stairs with our bags to the second floor. No biggie since it was only for one night and we were advised of the elevator when we made the reservation the night before and also when we checked in. I only question why a relatively new hotel with 4 floors (I think) only has one elevator. That seems unusual to me.
Our overall experience was good and the price seemed right for this stay. We chose this particular one because it was the only Holiday Inn Express within 50 miles that had a good rate. In general it seems that Holiday Inn Express are usually more expensive than their competition. We view them as equal hotels as their competitors and are willing to pay an equal price. In most of our travels this does not happen but it did at this particular location. Was the rate reduced because of the elevator issue? Don't know the answer to that but it worked to our favor in this case.
April 21, 2016
Rated 5.0 out of 5.0 by Howard A K great hotel
Great hotel. great staff. Good location. No problems. Would return again.
April 7, 2016
Rated 5.0 out of 5.0 by LynneP143 Great Place
Great place to stay. Not problems during our stay.
April 4, 2016
Rated 5.0 out of 5.0 by JS57 Great Hotel
This location was surprisingly quite even though near I40. The staff is friendly, rooms clean and the workout area is very nice.
April 4, 2016
Rated 5.0 out of 5.0 by tucsonbobbe Friendly and comfortable
The most shocking and welcome thing was how quiet the rooms are - and the hotel was rather full.
Bedding was exceptionally comfortable and the staff exceptionally friendly.
March 27, 2016
Rated 4.0 out of 5.0 by Michael 1615 Comfortable bed and great service.
great. I am only adding this because it must require 50 characters. everything was fine.
March 26, 2016
Rated 5.0 out of 5.0 by nmnative35 great all around service
the personnel were extremely friendly and helpful. The room was clean and comfortable.
March 23, 2016
Rated 5.0 out of 5.0 by tommy7158 Crossville's best
excellent staff and manager, really care. best HI i have been to in a while.
March 17, 2016