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Rated 4.5 out of 5 by 253 reviewers.
Rated 4.0 out of 5.0 by Clean hotel and good value We stayed here one night as a stopover point on our travels. Overall the hotel was good value. The hotel was very clean and modern. The breakfast was good, nothing great, but the area was well maintained and very clean. No complaints at all. The only drawback was that the elevator was down so we had to walk the stairs with our bags to the second floor. No biggie since it was only for one night and we were advised of the elevator when we made the reservation the night before and also when we checked in. I only question why a relatively new hotel with 4 floors (I think) only has one elevator. That seems unusual to me. Our overall experience was good and the price seemed right for this stay. We chose this particular one because it was the only Holiday Inn Express within 50 miles that had a good rate. In general it seems that Holiday Inn Express are usually more expensive than their competition. We view them as equal hotels as their competitors and are willing to pay an equal price. In most of our travels this does not happen but it did at this particular location. Was the rate reduced because of the elevator issue? Don't know the answer to that but it worked to our favor in this case. April 21, 2016
Rated 5.0 out of 5.0 by great hotel Great hotel. great staff. Good location. No problems. Would return again. April 7, 2016
Rated 5.0 out of 5.0 by Great Place Great place to stay. Not problems during our stay. April 4, 2016
Rated 5.0 out of 5.0 by Great Hotel This location was surprisingly quite even though near I40. The staff is friendly, rooms clean and the workout area is very nice. April 4, 2016
Rated 5.0 out of 5.0 by Friendly and comfortable The most shocking and welcome thing was how quiet the rooms are - and the hotel was rather full. Bedding was exceptionally comfortable and the staff exceptionally friendly. March 27, 2016
Rated 4.0 out of 5.0 by Comfortable bed and great service. great. I am only adding this because it must require 50 characters. everything was fine. March 26, 2016
Rated 5.0 out of 5.0 by great all around service the personnel were extremely friendly and helpful. The room was clean and comfortable. March 23, 2016
Rated 5.0 out of 5.0 by Crossville's best excellent staff and manager, really care. best HI i have been to in a while. March 17, 2016
  • 2016-05-02 T11:58:44.053-05:00
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