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Rated 4.5 out of 5 by 66 reviewers.
Rated 5.0 out of 5.0 by Great breakfast. Comfortable and clean room. Room was clean and comfortable. Breakfast was delicious and plentiful. Breakfast person was attentive and friendly keeping the food hot and well stocked. Biscuits and gravy, pancakes, sausage, cinnamon rolls. We try to always stay at Holiday Inn Express when traveling because of the quality, pricing and reward nights. July 6, 2014
Rated 5.0 out of 5.0 by Super nice staff! I didn't mark relax as we were there for less than 9 hours, checked in at 11 pm and left at 8am. Not there to relax July 2, 2014
Rated 4.0 out of 5.0 by Second Good Experience This is the second time we stayed here in the past two years. Overall our experience was good with no major complaints. Pillows aren't the best and food is adequate but would stay here again if needed. Michelle at the front desk was very helpful. Room was clean and fulfilled most of our needs. June 25, 2014
Rated 5.0 out of 5.0 by Great staff and a great hotel Great place to stay with great staff. Close to the interstate and close to the mountains of east Tennessee. June 24, 2014
Rated 5.0 out of 5.0 by TN Holiday Inn Express Friendly, helpful staff. Clean room, good service, good breakfast choices. June 12, 2014
Rated 3.0 out of 5.0 by NEEDED PLACE TO STAY TO REST STILL HAVE YET TO RECEIVE POINTS FOR STAYING.WAS THERE 6/7/14 June 11, 2014
Rated 5.0 out of 5.0 by Staff Very Friendly and Attentive For the last 8 years my wife and I stay at this property when we visit my parents in Fairfield Glade. We generally are there 3 to 5 times a year for a total of about 10 to 12 nights. Consistently we’ve had great stays and the staff has always been very nice and helpful! It’s uncommon that we have a problem, but when we do, it’s always taken care of immediately. June 2, 2014
Rated 2.0 out of 5.0 by Poor service Cold Breakfast Breakfast was cold. Air conditioner was not good. thermostat did not work. AC never shut off unless I turned it off and then the room would get hot. Not up to the standard of Holiday Inns that I am used to. June 2, 2014
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