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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 458 reviews
85%
Recommend This Property

Ratings Breakdown

458reviews

  • 5 Stars
    280
  • 4 Stars
    90
  • 3 Stars
    38
  • 2 Stars
    31
  • 1 Stars
    19

Ok Stay

By

June 27, 2017

platinumelite

Bed was terrible compared to previous Holiday Inn Express

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Not up to usual standards

By

June 27, 2017

club

This hotel needs a serious upgrade. My room was dark, old, beat up, and smelled of mildew. The bed was so tall that, at 5'7", I needed a running leap to get on it. Many better options in the area.

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Bad Experience

By

June 27, 2017

We were not at all satisfied with this hotel. We try to always stay at HIE but this was a horrible nightmare for us. Will not be back to this hotel nor will we be recommending it.

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Overpriced and pretty well-worn

By

June 26, 2017

club

We were told by relatives that it was newly remodeled, but I could see no signs of remodel. The room was adequate, nothing more, and quite overpriced for its true value. It was clean, if not quite as nice as the other HI Express rooms we have stayed in at various other locations. If I had another night to stay in Dallas, I would have tried another hotel brand.

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Great service

By

June 21, 2017

I had good service at holiday inn. Breakfast good. Clean bathroom and bed. Everyone friendly. Quick check out. Will come back soon.

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Excellent staff

By

June 20, 2017

Clean rooms, friendly staff, great breakfast and very helpful breakfast staff.

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Great service

By

June 19, 2017

club

Staff was extremely professional and courteous....... quality of facility was exceptional in comparison to expense.... just recently remodeled....

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I loved this Holiday Inn!

By

June 17, 2017

Everything was perfect during my week stay! I felt like I was at home in this hotel, I received very good sleep on that very comfortable mattress!

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Parking

By

June 16, 2017

Parking near restaurant was a little confusing. Needs better signage

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Pleasant surprise

By

June 15, 2017

club

This hotel exceed my spectations. Good breakfast, free internet and friendly staff

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Great Hotel

By

June 15, 2017

Great Hotel!!! Great Service!!! Great Value!!!Great Location!!!

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Great Staff

By

June 14, 2017

Staff is great and have worked there for the many years I've been traveling to Dallas. Speaks highly of the corporate culture

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