 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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Byholiday67
April 27, 2021
Good place, can be nosiy with bar next door. location is good.
Great Hotel in a Great Location
ByJake Goetz
April 26, 2021
The location of this Hotel is wonderful and my stay was excellent
Great little place
Byair33
April 20, 2021
We enjoyed our stay. Had a nice view of the pond behind us and enjoyed the nightlife next door at a couple of the restaurants. It’s a cute little hotel with very modern touches in the room. Would definitely stay again.
10/10 Would Recommend!
ByM. Parks
April 13, 2021
Great staff, very friendly and accommodating. Every measure has been taken to assure cleanliness and safety are their first priority. Rooms and hotel are kept very clean! Pool is relaxing and fun. Chairs/lounge/tables are kept at a safe distance for COVID prevention safety measures. Fantastic location close to food, drinks, live music, entertainment and even a Target! Great place to stay if planning to enjoy the many wineries and breweries in Placerville/Camino/Amador area.
Quality Stay
ByColeman53
April 12, 2021
Very clean hotel, inside and out. Nice area. Zero complaints. Nice facility and helpful staff.
The Best Sleeping Accommodations
ByAmyBBB
April 09, 2021
Kind of hard to rate fairly, because of what I'm sure are required Covid restrictions. I really miss the pre-Covid breakfasts, the all-day coffee in the lobby, and not being required to wear an uncomfortable mask when I'm the only person in a hallway, elevator, or stairwell. Again, I realize that this is not the "fault" of hotel staff and management -- but I look forward to things going back to the old days. I think the staff is doing an excellent job of making the best of a bad, or at least inconvenient, situation.
I had one of the housekeeping staff act rudely toward me...but everyone else was professional, friendly, and helpful.
This is the second time I've stayed at this HIE for a short get-away, and I plan on coming back occasionally. My room was clean, quiet, had a great balcony...and the mattresses are the main reason I always stay with HIE.
All in all, this was a great experience.
Great place and location!
ByLínea
April 08, 2021
Staff is always friendly and professional. The room was clean and had everything I needed. Great location.
Cozy convenience in gold country
Bymegan3
April 06, 2021
Beautiful little downtown shopping area. Hotel backs up to a walking path and nature preserve, next to the at downtown area. We had a very nice time, while we visited Sacramento and Coloma (this hotel is in the middle). Enjoyed the pool and whirlpool bath. Staff was very nice. It was mostly quiet, except for some goose honking from the nature preserve. Due to COVID restrictions, the breakfast was not impressive at all. Cold breakfast grab-and-go style.
Relax
ByMatrix
April 06, 2021
I was traveling home to Pacific Northwest from Phoenix. Was exhausted. Room was comfortable and I was able to recharge and keep traveling.
So, so experience
BySJCA
April 05, 2021
Clean room
Insufficient hand sanitizer.
Very little offered for grab n go breakfast
Scary
ByLovejones
April 04, 2021
When we 1st arrive took 30mins before staff was able to check us in....then was giving a key card to someone else room...entered the room and unknown person things was all over suite..... immediately called front desk from room due to us having so many bags....staff came up with a new key card for a new room...he kind of blew off the fact that HE HAD BREACHED security to someone else room.!!! Which felt weird and scary at the same time....got to our room and whirlpool did not have a water stopper to keep water in tub...had to wait 24hrs before they fixed that issue...beds could be a lil more comfortable but pillows were amazing.!!! View of lake was amazing and relaxing.
Great Hotel
ByJess
April 04, 2021
Love my stays here. I will stay at this hotel when needing to again. Close to stores and restaurants too.