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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 208 reviews
87%
Recommend This Property

Ratings Breakdown

208reviews

  • 5 Stars
    138
  • 4 Stars
    32
  • 3 Stars
    17
  • 2 Stars
    11
  • 1 Stars
    10

Meh... it was a place to sleep.

By

April 27, 2017

club

Stayed at HIE Elgin for 3 nights to attend an event in Austin, average room, average amenities, average hallway noise. Was woke up at 1AM first night with noise from room above (kids jumping on bed.) Hotel staff very helpful, telling us about the non-hotel parking spots that we shouldn't park in, and allowed us to park our motorcycles right up front where they were lit and covered by security cameras.

Close area not very impressive... mediocre BBQ and Mexican restaurants, plus the usual fast food.

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Elgin Business

By

April 26, 2017

club

Over all this was a comparable property. The check-in clerk was very helpful,friendly and knowlwgable. The only place there was realy room for improvement was the kitchen staff, she was very ill and certainly let all guests in the breakfast area know. She should not been allowed to work especially in the food prep area!!!!!

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fairly regular guest

By

April 25, 2017

Hotel was clean, food was good. Front desk greeting was very poor. Dogs barking across the hall for an hour until I contacted the front desk and it stopped.

We have stayed at this HI several times and will continue to stay there.

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Wonderful Hotel

By

April 24, 2017

club

Came to town for work and this hotel was awesome. Rooms was clean, A/C was cold, fitness center was just what's i needed. Will return!

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Comfort

By

April 24, 2017

club

Room was clean and spacious. Beds were comfortable. Breakfast very good. Coffee fantastic. Would not change anything

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Comfortable bed and bedding

By

April 24, 2017

club

The hotel is average, clean, and a decent nights sleep, other than the smoke smell.

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Clean rooms and comfortable bed.

By

April 21, 2017

Always find consistent clean rooms. The food is average, as with most hotels that offer free continental breakfasts. I enjoyed the Kuerig coffee maker in the room also. The bed was comfortable, though a little on the firm side.

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No other choice

By

April 17, 2017

This is the only HIE near my job in Elgin. I have stayed at this location multiple times & have never been recognized as an IHG Platinum member and never receive my welcome points. To top it all off, the staff there is the most unprofessional hotel staff I have ever come across. If I had another option of an IHG property I would go there and never go to this location again.

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HI Express

By

March 30, 2017

club

The Holiday Inn Express in Elgin is a nice hotel. It has nice large rooms and bathrooms! I would recommend this place and would stay here again.

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Great weekend

By

March 29, 2017

platinumelite

I needed a place to stay that was safe and i new what to expect upon my late arrival! Yall did it! Thank you!

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Excellent Service, Very Friendly Staff

By

March 26, 2017

platinumelite

Excellent Staff ,clean room, needs some extra parking space and the fence repaired.

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Great hotel

By

March 22, 2017

Very nice staff. Excellent room great breakfast, the room did seem a little outdated but otherwise the room was great. Very quiet. The only big complaint was the parking. Not very much parking and it was packed with people.

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