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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 313 reviews
94%
Recommend This Property

Ratings Breakdown

313reviews

  • 5 Stars
    251
  • 4 Stars
    42
  • 3 Stars
    11
  • 2 Stars
    3
  • 1 Stars
    6

Smaller accessible room near I-20

By

أكتوبر 20, 2017

The accessible king bed room is smaller than those at other HIE properties. Bathroom does have wide door and ADA height commode. Biggest issue is one electrical switch controls both exhaust fan and light in bathroom. We usually leave light on during night and fan noise is a significant distraction.

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Staff

By

أكتوبر 18, 2017

club

Friendliest staff. Check in and check out went very quickly. Nice hotel. Would recommend. And the breakfast was great. Everything was clean.

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Nice bed

By

أكتوبر 15, 2017

club

I slept great all through the night. The staff was very helpful and nice. I would love to stay there again.

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Great stay

By

أكتوبر 11, 2017

club

We had a problem with noise in the halls and the staff quickly found us a new room. We were very tired and appreciative. Great breakfast.

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Business per Usual

By

أكتوبر 08, 2017

club

I have stayed at this location twice and received great customer service provided by a team of professionals who enjoy what they do. Rooms are very clean and comfortable, perfect for relaxation.

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Business Casual

By

أكتوبر 07, 2017

club

Very comfortable, clean, and met expectations. While traveling for business it is great to be comfortable and that was the case at this location.

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Great service

By

أكتوبر 06, 2017

club

Great hotel good food. Only issue was the hard bed

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Clean room and comfortable

By

سبتمبر 28, 2017

Super nice front desk staff. Donna was great with suggestions for around the area. The room smelled good and the bed was comfortable. The breakfast was ok nothing special and there is a bit of road noise from the trucks passing by. If you are a light sleeper, I would suggest asking for a room on the backside of the hotel.

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Friendly Front Desk Clerk

By

سبتمبر 27, 2017

club

Front desk clerk recognized me from previous stay! That combined with the cleanliness of the room was a big plus!!

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Good nights rest for descent rate

By

سبتمبر 26, 2017

club

See above i don't enjoy writing reviews. However this thing says the review has to be at least 50 characters so he it is. It is a clean room for a descent rate does not allow government rate on weekends which sucks.

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Friendly staff, clean room, conveniently located

By

سبتمبر 22, 2017

club

Traveling with friends and stopped for the night. We were really not to familiar with H I E but were impressed with friendly staff, clean facilities and room and comfortable beds. Signed up for rewards program for future travels.

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Consistently inconsistent flapjacks

By

سبتمبر 19, 2017

platinumelite

Pancake machine is hit or miss, time for replacement, has been this way for the last 3 years. We've stayed at this property multiple times a year and it has been mentioned to the staff each time, but English does not appear to be their prime language.

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