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Rated 4.6 out of 5 by 276 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. This stay was part of a 10 day road trip covering 2000 miles. We saw many Holiday Inn Express® sites along the trip. If we wouldn't have stayed with the in-laws we would have stayed at other IHG sites. May 24, 2016
Rated 5.0 out of 5.0 by Excellent hotel in pristine part of Alabama Hotel is under new ownership and renovation, but they have done an excellent job in keeping the experience worthy of a HIE. The Breakfast was excellent and the young lady who attended the breakfast area was very attentive and kept it full. The front desk staff was very helpful and we look forward to staying there again in June. The Unclaimed Luggage Center in Scottsboro was a surprising addition to our visit after we checked out. Was a recommendation from someone at the hotel and worth the 30 minute- trip! May 24, 2016
Rated 2.0 out of 5.0 by Nice room The actual room accommodation was nice. I walked in and there was a little welcome bag with water, peanut butter crackers and some peppermints so that was thoughtful. However, the hallway on my floor smelled absolutely terrible and, even though it was bad enough to make me want to gag and mention it to the desk, no one did anything about it. The desk employee on staff that evening was not helpful in any capacity. I felt that she was incredible lazy and for whatever reason spent more time in the back than helping guests. For these reasons, I would not recommend this hotel AT THIS TIME. I have stayed in the past and it was fine. On this stay, I honestly felt as if I were staying in a $20 per night Motel and not an IHG hotel. May 23, 2016
Rated 5.0 out of 5.0 by Amazing Staff, Great Room, Great Service I keep going back to the Holiday Inn Express Fort Payne because of the outstanding staff, excellent rooms, and great location. Highly Recommend. May 20, 2016
Rated 5.0 out of 5.0 by Comfortable bed very secure-feeling accomodation Beautifully decorated, perfectly clean, very comfortable bed and pillow! Always appreciate morning breakfast. May 18, 2016
Rated 3.0 out of 5.0 by Desks needed in all rooms This is one of the very few Holiday Inn Express that does not have desks and office chairs in every room. I would assume this is the reason that King Rooms are at a premium here. There appears to be room but the mirror would have to be recentered. Business Guests need room for laptops, printers, etc and most will not used the hotel business facilities due to privacy. The small square tables and chairs are not desks suitable for business stay. I hope this renovation will accommodate these needs. Overall, the hotel, rooms, beds, etc. are very comfortable. May 17, 2016
Rated 5.0 out of 5.0 by Clean rooms; confortable beds; and felt secure My husband and I were on a mini vacation and stopped at the Holiday Inn Express and Suites in Fort Payne Alabama; we totally enjoyed our stay and will stay with them on our next trip May 17, 2016
Rated 5.0 out of 5.0 by Great front desk staff despite the construction going on outside the front entrance. the staff made my stay enjoyable. May 17, 2016
  • 2016-05-29 T14:27:02.230-05:00
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