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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 448 reviews
96%
Recommend This Property

Ratings Breakdown

448reviews

  • 5 Stars
    355
  • 4 Stars
    60
  • 3 Stars
    19
  • 2 Stars
    10
  • 1 Stars
    4

Comfortable bed

By

September 15, 2017

club

Oeverall stay was good . Room wasn't cleaned on our first night . It was like they skips our room. Told the desk and they just gave us towels

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Super Friendly Staff

By

September 11, 2017

Staff is always so friendly, remodel is very nice. Rooms are clean and comfortable.

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Good value

By

September 10, 2017

club

A nice hotel, great staff, and a comfortable room. What more could you ask for?

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comfortable bed and great service

By

September 10, 2017

club

Great stay clean outside looked inviting and felt safe.

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Nice rooms

By

September 06, 2017

club

We always enjoy staying at a Holiday Inn. Worth the higher price. Friendly staff, decent breakfast

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Clean room, excellent staff

By

September 02, 2017

club

We spent the weekend in fort Payne, the hotel was nice and clean. Staff went above and beyond. Super friendly and supportive in helping us find the sites and restaurants around the area.

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Wonderful suite with two tv's so I could watch GoT!

By

August 31, 2017

platinumelite

Great hotel and room for the money. We stayed in two room suite so I could watch GoT and the room was perfect.

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CLEAN AND QUIET!

By

August 29, 2017

club

Very quiet and clean. The front desk was accommodating even though we checked in at 2:30AM!
We would definitely stay here again.

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Awesome stay

By

August 27, 2017

club

Your system is messed up I rated room cleanliness the top rating

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Clean inside and out

By

August 24, 2017

club

Conveniently located off the interstate and clean inside and out with nice amenities.

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enjoy staying here

By

August 23, 2017

we stay here when we are in the area and have never had a bad experience. Jimmy, Ronald, Donald, Renee, Phyllis, Freda, Angela, Tori and Kellly are some of the employees who always provide a friendly atmosphere for the guests! Check it out !

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Rest stop on the way to the smoky mountains.

By

August 23, 2017

platinumelite

Friendly staff, clean rooms, comfortable beds...these are things I expect when I stay at a Holiday inn Express and we were not disappointed with this one. Next time we go to the mountains, probably will make this our pit stop.

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