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Holiday Inn Express & Suites Fredericton

665 Prospect Street , Fredericton, New Brunswick E3B 6B8

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 1065 reviews
98%
Recommend This Property

Ratings Breakdown

1065reviews

  • 5 Stars
    888
  • 4 Stars
    147
  • 3 Stars
    18
  • 2 Stars
    9
  • 1 Stars
    3

Couldn’t have been better

By

October 16, 2019

It is difficult for one hotel to stand out from the next. Every now and again however, you receive exceptional service which is why I’m taking the time to write this review. Everything about our short stay was great. The hotel and the room were clean, and modern. The bed was especially comfortable and we both had a great sleep. We were especially impressed with the standout service of one employee named James, in the breakfast room. He went out of his way to chat with everyone. He was very friendly and helped many people with the different breakfast choices and where to find them. We watched as he asked a little boy if he liked Star Wars. The little guy said he loved Star Wars. James then presented him with some Star Wars stickers. As the little guy was admiring his new stickers, James realized that his shoes were untied. James actually tied his shoes for him while he enthusiastically shared his new stickers with his dad. You don’t often see this level of kindness in people these days and it was refreshing for us to see. My wife and I both agreed that it is little things like this that stand out and will stick in our minds the next time we are booking a hotel in Fredericton. We will definitely be back.

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