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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 537 reviews
97%
Recommend This Property

Ratings Breakdown

537reviews

  • 5 Stars
    439
  • 4 Stars
    76
  • 3 Stars
    8
  • 2 Stars
    8
  • 1 Stars
    6

Great Service

By

September 13, 2017

club

We stayed here while on vacation. The staff was friendly and gave us recommendations for restaurants in the area. Served a variety of items on the breakfast bar.

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clean room and great breakfast

By

September 13, 2017

Loved the variety of food at breakfast. Very clean hotel.

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great service

By

September 08, 2017

very accomidatingl and accessable and eager to help. plan to stay here everytime we visit Grandville

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Nice room

By

September 06, 2017

The rooms are allways clean and the staff are friendly and professional. This is a conscience place to stay when visiting family in the area.

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Nice hotel, staff needs to respect 'do not disturb' signs

By

September 03, 2017

I have stayed here a few times. It is a nice hotel, clean and pleasant. I was annoyed by the housekeeping staff knocking on my door when I CLEARLY had a 'do not disturb' sign out. My response to her incessant knocking was 'Do you not see the 'do not disturb' sign? To which she said she did. I then asked 'The why are you knocking on my door?' to which she had no response, and left.

I stopped at the front desk to complain, and received an apology, but nothing more.

This seems to be a more and more common occurrence at hotels, and really should be addressed.

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Great stay!

By

September 03, 2017

club

Hotel staff excellent. Hotel is clean and the location is quiet. Safe area and very easy to find.

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Wonderful hotel

By

September 01, 2017

club

Clean, comfortable, accommodating, nice lay out, good breakfast choices

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Sparkling clean

By

August 27, 2017

This hotel looked brand new from the lobby to the guest rooms. Very comfortable beds!!

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Comfortable rooms

By

August 23, 2017

club

The rooms were clean and beds very comfortable. Our fridge whistled so we did have to unplug it. It would be nice to have a non dairy creamer selection such as soy.

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Review

By

August 22, 2017

club

Excellent customer service and attention from hotel staff

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Business travel

By

August 21, 2017

I have stayed here numerous times for business. Consistently clean and quiet location. Excellent staff.

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staff and facilities

By

August 17, 2017

club

The staff was very friendly and knowledgeable about there jobs. Facilities where very clean and fresh. Breakfast was very good, Good choices as well. Outside of the facility was well groomed and very clean.
Thank you

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