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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 321 reviews
94%
Recommend This Property

Ratings Breakdown

321reviews

  • 5 Stars
    242
  • 4 Stars
    51
  • 3 Stars
    15
  • 2 Stars
    8
  • 1 Stars
    5

Newly rennovated hotel near Cherry Point

By

August 03, 2016

club

We stayed in late July for a trip we had to make unexpectedly. The hotel was clean and the furnishings appeared to be relatively new. My girls loved the cinnamon rolls for breakfast and the tropical fish tank in the lobby. We stayed in a queen suite because it was the only room available for the trip with two beds. The a/c unit in that room was not sufficient for a room of that size. The front part of the room (sitting area) was too warm to enjoy. In a standard room that unit would have been more than adequate. The mattresses felt a little thin, I could feel the coils, but since it was only two nights not much of an issue. The staff was friendly, kept the breakfast line well stocked, which was a big task as the hotel was completely booked for the weekend. Staff did an excellent job cleaning the rooms and providing fresh linens. And the location was ideal for our trip, and only 30 minutes from the ocean!!

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Excellent experience

By

July 27, 2016

club

I reserved a room at this hotel based on a recommendation from a friend who visits the area often. I can say I was very pleased with my stay. Room was clean, area felt safe, breakfast had a nice array of options. The overall "feel" of the hotel was that it was well maintained. The impression from the staff was that your business was appreciated.

My profession is an Environmental Health Specialist, meaning I inspect hotels, swimming pools, food facilities, etc., for a living. I would not hesitate to stay at this one again.

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Awesome stay

By

July 27, 2016

club

A pleasure to stay! Staff did a great job and was very friendly.

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crew

By

July 25, 2016

club

good place to stay for this town.good place to stay for this town.good place to stay for this town.

Posted byCustomerCare
August 04, 2016
Dear Thomass37, Thank you for choosing us and for being our IHG Rewards Club member. I am happy that our location worked for your travel needs. We wish to be of service to you again once come back to the area. Best Regards, John O Case Manager IHGService
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Convenient and pleasant staff

By

July 21, 2016

club

Enjoyed my stay. Rooms were clean and modern and the location had what I needed nearby.

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making a bad situation better

By

July 12, 2016

club

You could not help the loss of power. you could have comped a room or given a deep discount for our next stay.

Posted byCustomerCare
July 22, 2016
Dear Valued Guest, Thank you for leaving us a feedback. Providing excellent customer service and comfortable accommodations are some of the things we pride ourselves in and we appreciate your business with us. However, we sincerely apologize if the level of assistance received fell short of your expectations due to the the power outage. It is certainly not our intent to inconvenience our valued guests like you, but to instead provide good value, comfortable, clean and friendly accommodations. Kindly be assured that we treat this matter seriously so we sent you a private message. We value you as one of our IHG Rewards Club members and hope to offer you a more pleasant stay in the future. Sincerely, Grace P. Case Manager IHGService
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Nie quiet place to stay

By

July 11, 2016

platinumelite

Easy to get to but enough off the path to be quiet. Lots of restaurants, etc in the area. Great place-well kept. Will stay again soon.

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Friendly staff and clean rooms.

By

July 07, 2016

club

I feel like this was a great hotel for a reasonable price. The staff was friendly and helpful. Our accommodations were comfortable. The hotel was reasonably close to the reasons we were visiting the area. Not a bad drive from the beaches we went to as an extra to our visit. As long as our Marine nephew is stationed here, we will definitely use this hotel in the future. Thanks for a great stay!

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Shower door

By

July 07, 2016

club

Al little difficult getting in the shower with the water on.

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looking for a place to retire

By

July 05, 2016

club

We came to new burn to look at homes to retire in the next few years. staying at your hotel made the time the very pleasant. We have not found our dream retirement home as of yet so we will be traveling to other areas. We will be looking for you hotels to stay if they are in the area.

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Friendly staff

By

July 02, 2016

club

Very nice hotel property, Nice room, staff and breakfast was very nice.

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Good value

By

June 30, 2016

club

Good value for the price. Clean and comfortable hotel. Staff was very helpful and friendly

Posted byHotelStaff
June 30, 2016
Dear Bobbie B, Thank you so much for being an IHG Rewards Club Member and for writing a review about your stay! We are so glad to hear your room was comfortable and that the staff was friendly and helpful. We hope you will visit us again the next time you are in the area! Warmest Regards, Lisa Heavilin Assistant General Manager
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