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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 296 reviews
93%
Recommend This Property

Ratings Breakdown

296reviews

  • 5 Stars
    221
  • 4 Stars
    48
  • 3 Stars
    13
  • 2 Stars
    9
  • 1 Stars
    5

They honored my preferences!

By

January 11, 2018

I have stayed at this location many times and always enjoy the staff and service here. At most locations I've always felt my preferences were either not being considered at all or perhaps they were giving "upgrade" a priority. Personally I'd rather be on the first floor in ANY room than in a "suite" (um, it's not a suite) on an upper floor.

What was really nice was she actually MADE MENTION of my preference and indicated that they had been honored. This has been done at the Pecos, TX location many times as well and I'm in hopes this is a trend I'll start seeing more at IHG locations!

Thank you! :-))

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