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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 561 reviews
81%
Recommend This Property

Ratings Breakdown

561reviews

  • 5 Stars
    316
  • 4 Stars
    114
  • 3 Stars
    49
  • 2 Stars
    44
  • 1 Stars
    38

Not up to usual HIE standards

By

October 21, 2017

I stay at Holiday Inn Express locations very regularly both for work and for leisure. This particular hotel was definitely not up to usual expectations. Other than very, very friendly, professional staff, there wasn't much about this hotel that was too impressive. This was an older building, and seemed more like something you'd expect at a less reputable chain. The mattresses were saggy and low to the ground. The bathroom was in need of some upkeep--cracked, brown caulking around the tub, cracked tiles, a stained-with-age shower, and there was some dust and hair behind the bathroom door. The shower faucet dripped steadily. I can only imagine what that does to their water bill! The quantity of towels provided was minimal, and we had to ask for additional towels. Even the breakfast, which is why I usually choose HIE, was sub-par. The coffee was cold, as were the eggs and cinnamon rolls, which were also chewy and overcooked.

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room was comfortable

By

October 17, 2017

platinumelite

The room was large and comfortable.
There were cleaning issues and the fridge was unplugged and not in working order. Upon request the staff replaced the fridge. I probably would not stay at this location again.

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Just love the pillows, and the bed mattress

By

October 14, 2017

club

Stayed at this hotel for the last 2 years, and will be back again in 2018

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Huber Heights

By

October 12, 2017

platinumelite

The hotel was nice and clean, easy to get to, and had a responsive staff!

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Excellent service

By

October 11, 2017

club

Extremely pleasant short stay
Needed rest after long distance drive
Hotel found serendipitously
Will use same hotel next time in the same area

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good time

By

October 11, 2017

platinumelite

liked this hotel, very friendly staff and clean hotel

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Great service!

By

October 09, 2017

club

This hotel was great. We had a very clean room, and comfortable bed. The staff was very friendly and helpful. I would stay again at The Holiday inn and Express.

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Nice

By

October 09, 2017

Traveling thru. Friendly staff, clean room, soft beds and good breakfast choices.

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Great stay

By

October 07, 2017

platinumelite

I was in town for business and stayed at the Holiday Inn and Suites. The hotel was nice. A few areas needed touched up but the room was clean. The staff was super friendly and made me feel at home. My breakfast left a little to be desired and the rate seemed a little high. Overall I was happy with the stay and will return when I am in the area.

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Convenient

By

October 03, 2017

Clean and comfortable, but the front desk staff needs some work.

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Hotel in poor condition

By

October 02, 2017

platinumelite

Bathrooms stained, dirty and non functioning. Particularly enjoyed the high pitch whine of the shower head.

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On the road

By

September 25, 2017

platinumelite

Great cookies
Everyone was courteous
Great sleep with hotel being tucked away
Behind a restaurant on culsac
Easy access to major hiway and great selections of restaurants

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