 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Great Hotel
ByHershey fan
November 16, 2020
Clean, attractive hotel
Efficient, friendly desk clerk
So close to Hersheypark, restaurants
Very friendly
ByShebless
November 15, 2020
Stayed here due to my husbands surgery. Was given a discount due to his surgery.
Great service
ByRomero
November 07, 2020
Great manager very helpful and friendly. Breakfast staff was also wonderful. It made our stay pleasant.
Clean room
ByGran
November 07, 2020
What I didn’t like was bag breakfast and there is NOT an ice machine on all floors.
Great hotel
ByNick
November 03, 2020
We have stayed here every year for the past 10 years. Always a pleasure
Nice Hotel
ByDee Dee
November 03, 2020
Would recommend. Convenient location, nice staff. Could use some freshening up and updating.
Stopped in for vacation
ByWitraveler80
November 03, 2020
We arrived late at night, didn't realize the AC wasn't working or shower didn't work until next morning. Staff fixed it right away, no additional issues.
Overall great staff and felt confident they were doing a good job managing COVID challenges.
Good experience
ByYudy P
October 23, 2020
Don’t hesitate is worth it .... clean rooms, friendly staff, social distance, good breakfast included with your stay and pet friendly!!
I’m very pleased.
Going the Extra Mile...
ByGoFishGirl
October 22, 2020
We stayed for two nights in October as we visited Hershey Park. The check-in was fine, people nice, room on the small side but clean. There's lots of hand sanitizer around and all the proper precautions (ie elevator limited to one party only). The pool was open but limited in capacity.
Our only problem was with an obnoxious neighboring room who had small kids running up and down the halls at 11pm. The front desk got multiple calls from us and others and made an effort to remedy. The following morning, after confirming that party was staying another night too, we requested and they changed our room. The new room was just as comfortable but the bathroom fan was crazy loud and ran constantly. That's ok, white noise, I'll take that over yelling.
The breakfast situation was a little awkward but fine. Instead of the normal buffet we got an order form when we checked in. You turned it in before 10pm and received a bag of food when you went down in the morning. You could also pick up drinks, yogurt, fruit, etc. Everything was commercially packaged- bagels, pancakes, Nutri-grain bars. It was perfectly fine.
Thanks for making the very best of a difficult Covid situation.
Good option if visiting Hersey
ByOn the go Chad
October 21, 2020
Clean hotel and very nice staff. People were very willing to help if we had any issues. Considering COVID, good breakfast options.
Great Service
Bywandamc
October 20, 2020
Staff was really nice and went way out of their way to help!
Excellent Stay
ByCvmjr2316
October 14, 2020
The staff was excellent and hotel was wonderful .
One c of the best staff we have experienced in a long time