 Guest Reviews
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82%
Recommend This Property
Overall Experience 4
82%
Recommend This Property
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Perfect getaway
Byanneb97
August 08, 2016
We booked this hotel for a last-minute, two-night getaway to Hershey with the kids. Our entire experience was great, and we're not the only ones who felt like that...
When we pulled up to check in, we were totally surprised to find our neighbors from home (6 hours away) were checking in as well. Turns out they had planned a trip to Hershey as well, but were going to stay at a different property in town. After checking in and finding stray hairs in their bed and loose wires in that hotel's pool light, they immediately booked a different hotel, checked out, and headed to this Holiday Inn Express. After a few minutes at check-in, the lady at the desk told them that they had, in fact, booked a different Holiday Inn Express, BUT that this one had available rooms, and were happy to take them. After a phone call, our neighbors were able to check in as well, and they also really enjoyed the property.
In all, a GREAT place to stay. Room was spotless, the pool wasn't huge but was big enough for our kids, we ate our dinner at a table on the outdoor patio just off the pool, and the breakfast each morning had hot, fresh food that employees just kept bringing out. I also loved that they kept the coffee/tea area stocked with creamers, sugar, and honey 24/7.
Clean room and courteous staff
Bycceomom
August 07, 2016
Hotel was clean and the staff was courteous. Close proximity to theme parks.
Very good property, execpt for a good night's sleep
ByMrR.M.
August 07, 2016
All above average except the rock hard bed. sleeping was not an easy task.
Nice breakfast and good location
ByCount your blessgins 712
August 05, 2016
I enjoyed my stay at Holiday Inn. Someone mentioned train tracks. Believe me, you can not hear the train from inside the hotel. My room was super quiet at night. Mind you I was near a high traffic area. The hotel is near restaurants, banks and plenty of shopping.
breakfast and guest room bathrm
ByEdna dont have one
August 03, 2016
Bathroom needs exhaust fan or vent for steam to escape. Floor was wet from condensation. Perhaps a heating fan would help. Restaurant needs a microwave and re-arrange your pancake machine, it holds up the line of people. Another toaster would be helpful to move things along.
great service
ByRRRETAC
August 02, 2016
Very comfortable, adjoining rooms were sufficent. Cleanliness.
great location, not the best HIE
By
August 02, 2016
Have stayed at many HIE in the past, so we thought we were going to be good here. Outrageous cost due to closeness of Hershey Park, but that was to be expected. We recommend to stay somewhere a little farther out!
bad:
- complimentary Wifi never worked.
- breakfast was minimal and not very good
- room door has a large gap at the bottom so it floods in light and sound from the hall
-freight train - pretty much any room you can hear it. We stayed on the front of the building, which made it better. definitely would have woken our baby if we were much closer.
good
-5 min drive to HP
- fairly secure location
- food and shopping very close by
Convenient to Hershey Park and area.
ByNDBob
August 01, 2016
We were just looking for a place to crash during our visit to Hershey Park, didn't really need any of the hotel amenities.
The hotel was a short 5 minute drive from the Park Entrance. Beds were comfortable and we got a great night's sleep.
Only complaints would be that the breakfast seemed a little below my expectations and that the price was a bit high -- -but that is due to the proximity to the attraction.
comfortable room
Bytati lolo
July 31, 2016
The air conditioner worked well and the room was fresh and ready when we arrived at 11PM.
Great service
Bygranddad77
July 29, 2016
Loved the staff. Very friendly, courteous, and great with my grandchildren
Hummelstown H I Express
ByCL3dogs
July 26, 2016
Very nice property. Warm, friendly staff. TV channel selection could be better.
Accessible Review
ByTomT43
July 25, 2016
The staff were fantastic. Very nice and always helpful. The free breakfast was great with many choices. The accessible room could of been bigger. It was a little difficult navigating my chair through the room. I also had some issues with my portable lift and navigating using it with my chair because of the space provided. The bed was comfortable and the room was clean. The bathroom would puddle after a shower by the toilet and sink. The drain and how the floor was pitched caused the issue. Just bad design for drainage. Overall, this was a good hotel. The price was comparable but because of the smaller room, should of been cheaper.