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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 535 reviews
97%
Recommend This Property

Ratings Breakdown

535reviews

  • 5 Stars
    429
  • 4 Stars
    76
  • 3 Stars
    16
  • 2 Stars
    10
  • 1 Stars
    4

Awesome hotel

By

June 20, 2017

club

Everything went well. Comfy beds and super friendly staff. While your in town, check out the firehouse grill.

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nice staff

By

June 20, 2017

this hotel was a good stay, the kids liked the pool and the breakfast was really good selection of food

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Nice pool

By

June 19, 2017

club

Very nice indoor pool that open 24 hours. Breakfast start early and not crowded.

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Great need and hot tub

By

June 18, 2017

Will be staying here again. Beds are wonderful, hot tub was surely that but completely relaxing.

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USB

By

June 17, 2017

I think they should add a usb so that we can charge our phone also they Should maintain the bathroom

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Great stopover on our road trip

By

June 12, 2017

Awesome staff and the hotel was clean and had all the amenities you would expect from a Holiday Inn Express

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Spent extra but...

By

June 12, 2017

When I made my reservations I specifically chose to pay extra for an extra 5,000 points but did not get it. What's the point as an IHG member?
Also front desk did not seem to know how to do a CC Authorization for their system and my guest had to use his CC. Which was the purpose of me emailing my CC info. Please have proper training. Thanks.

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Great hotel

By

June 07, 2017

club

I was on a business trip and enjoyed my stay, beds are good and the rooms are nice and clean. Staff is friendly.

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Great service

By

June 07, 2017

platinumelite

Friendly caring staff members who made sure my stay was the best experience

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nice

By

June 06, 2017

club

they let us have a late check.out because we didn't know times if games and we had a sick son.

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Comfortable beds. Friendly staff.

By

June 06, 2017

club

I got a great night's sleep. The pillows were very comfortable. The front desk staff was happy to see us upon our arrival and got us checked in quickly.

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great motel

By

June 05, 2017

club

Late decision to stay in Idaho Falls, front desk people were very accommodating, tried hard to find the room we needed. Very successful, pleasant to work with!

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