Rated 4.3 out of 5 by 357
Rated 3.0 out of 5.0 by sgtjeski I've been to better Holiday Inn Express
The staff was excellent! The cleanliness of the lobby was excellent and I enjoyed the breakfast choices.
The mattresses were very uncomfortable and the air-conditioning was sub-par. The bathroom shower head was horribly corroded making the jets spray in different directions. I kept fining long women's hair throughout the room. I have stayed at other Holiday Inn Express in the area and this location was the worst.
November 12, 2015
Rated 5.0 out of 5.0 by Maxwell and Margo Comfortable Accommodations
Nice to be able to relax after a long days drive! Quiet night and a good breakfast in the morning. Not the easiest parking lot to enter.
November 10, 2015
Rated 3.0 out of 5.0 by adam1570 Average to Below Average
The room was nice but I have stayed in much nicer HEI rooms before. There was a funny smell to the room, almost like someone had smoked in there before. The electricity went out twice will I was there and the HVAC thermostat also didn't work so it got really warm in my room at night.
The breakfast was terrible. The eggs tasted like they had been sitting out for hours and this was at 6:30 in the morning. I went elsewhere for breakfast for the rest of the week.
Staff was friendly.
November 9, 2015
Rated 5.0 out of 5.0 by zohart Another Fine HIE Stay
Overall the stay was as I've come to expect from Holiday Inn Express. The staff here were very friendly and accommodating. They offered me a free cold bottle of water since all of the vending machines were empty.
The hot tub/spa needs a renovation. I still used it one night, but its very outdated and less than half of the jets function. In addition its incredibly loud in the room (indoor pool/spa) when you turn the jets on.
All-in-all I would return if I'm back in Indy.
November 8, 2015
Rated 5.0 out of 5.0 by DP90 DAYS HOLIDAY INN INDY EAST STREET
EXCELLENT PLACE TO STAY. DONNA AND HER TEAM ARE GREAT.
November 6, 2015
Rated 1.0 out of 5.0 by sweetfamily Colts Game Birthday Getaway
We have season tickets to the Colts games, so we stay in Indy a lot. We booked this particular room because there was a big game and all downtown hotels were booked. It was also my birthday so we wanted a nice quiet night after the game. This wasnt too far from the stadium, it had a good rate, and we were looking forward to the Jacuzzi room.
We arrived about an hour after check in and the girl at the desk said our room wasn't ready. She was very apologetic and called down on a radio to see about our room. We sat in the lobby for about 30 minutes waiting on our room. This really put a time constraint on our evening. We had plans to go out to eat before the game but needed to get ready in our room first.
When our room was ready, we walked down the hall to find it. When we passed the room next to ours, the maid cart was outside and the door was open. I glanced in and saw the house keeper sitting in a chair on her cell phone. No wonder our room wasn't ready!
We walk into our room and I almost fainted from the over powering bleach smell. The bathroom floor was still completely wet, the trash cans were all pulled out into the middle of the room, the tissue box had no issues in it, and the coffee pot and supplies was under the side table next to the bed? Because of the wet floor and bleach smell, we had to wait even longer before we were able to shower and get ready and were unable to make our dinner reservation and had to eat at the McDonalds across the street.
We returned to our room that evening and it was IMPOSSIBLE to sleep. There were several semi's park right outside our room with their engines running all night. If that weren't bad enough, the Jacuzzi tub had a loose handle or something and you could hear the water running ALL NIGHT!
The tub was a nice size and was in it's own little alcove which was nice. Also, the young girl at the front desk was really sweet and seemed to be doing her best. Other than that everything else was a disappointment.
November 3, 2015
Rated 5.0 out of 5.0 by Patric51 Great Service, Comfortable Hotel
I have stayed at this Holiday Inn Express Indianapolis South frequently during the past year. The staff has always been top notch, very customer service oriented and professional. The rooms are spacious and consistently very clean and comfortable. The hotel has a nice pool and is very convenient to restaurants and downtown. I highly recommend this hotel to others.
November 2, 2015
Rated 5.0 out of 5.0 by ToughButFair Great Service
Great service, attentive staff. Nice Breakfast Bar.
October 28, 2015