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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 386 reviews
90%
Recommend This Property

Ratings Breakdown

386reviews

  • 5 Stars
    273
  • 4 Stars
    62
  • 3 Stars
    20
  • 2 Stars
    22
  • 1 Stars
    9

This is my home away from home

By

January 11, 2017

platinumelite

Staff has always been friendly, breakfast usually hs a wide variety, good location. We are there at least 4x a year or more. We won't stay elsewhere.

Posted byHotelStaff
January 12, 2017
Thank you for your comments and for your business. I hope to see you back soon. Ruben Luna, CHA General Manager
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Mostly good

By

January 09, 2017

club

NO WAKE UP CALL after requested..

Good Breakfast
Good check in
Pretty Clean
Pool was a little Chilly

Posted byHotelStaff
January 11, 2017
Thank You for your comments. We hope we can do better next time you come to the hotel. We appreciate your business Ruben Luna, CHA General Manager
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Great night

By

January 08, 2017

Great night quiet comfortable front end staff friendly

Posted byHotelStaff
January 10, 2017
Thank You for staying with us. We sincerely appreciate your comments and I hope you will consider us next time you are in the area. Ruben Luna, CHA General Manager
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My stay

By

December 29, 2016

I want to thank staff at this location for the care and time they gave me. When in area i will stay at this location.

Posted byHotelStaff
January 02, 2017
Thank You for your business and thank you for the comments. I will share the comments with the team and I hope to see you back soon. Best Regards, Ruben Luna, CHA General Manager
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Great experience

By

December 29, 2016

Had three rooms for the family as we were in town for the Chiefs football game. Wonderful staff, clean rooms, great location, and the breakfast was very good.

Posted byHotelStaff
December 30, 2016
Thank you for your comments and for you business. Your feedback is very important for a team. I hope you consider us again next time you are in the area. Happy New Year Ruben Luna, CHA General Manager
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Wonderful Hotel

By

December 29, 2016

club

Hotel was very clean and the staff was amazing. The bed was so comfortable!

Posted byHotelStaff
December 30, 2016
Thank you for your business. We appreciate your comments and hope to see you back soon. Happy New Year Ruben Luna, CHA General Manager
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Excellent service

By

December 28, 2016

club

Will stay there again the next time traveling in the area.

Posted byHotelStaff
December 30, 2016
Thank you so much for your comment. We hope to see you again in the near future. Best Regards, Ruben Luna, CHA General Manager
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Excellent facility

By

December 21, 2016

platinumelite

This is an excellent location. Clean, safe and modern. I would definitely recommend this site over anything downtown. Better value!

Posted byHotelStaff
December 23, 2016
Thank you for your comments and your business. I hope you consider us next time you are in the area. Happy Holidays Ruben Luna, CHA General Manager
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Lumpy bed, wet carpet and a funny smell

By

November 28, 2016

The staff was great and very helpful. The room had the lumpiest mattress I've ever slept on. When I took my shoes off, I noticed the carpet was wet. At first I thought it was just that spot, but learned the entire carpet was wet. This might explain the funny smell. It smelled like someone had just taken a very long shower without turning the exhaust fan on, which this bathroom didn't have either. By the second day, when the carpet had finally dried out, the smell started to lift.

Posted byHotelStaff
November 28, 2016
Thank you for your comment. Sorry that we didn't meet your expectations during your stay. We are in the process of changing many of our mattresses. I hope you give us another change once we have completed this project. Best Regards, Ruben Luna, CHA General Manager
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Comfortable and excellent hotel

By

November 23, 2016

platinumelite

Enjoyed my stay here and would recommend this hotel to people traveling in the area. If I could make a suggestion I would like to see lamps on either side of the couch in the room to make it more lighted and usable. Other than that the stay was great.

Posted byHotelStaff
November 25, 2016
I am glad you enjoyed your stay. We appreciate your business, your comments and hope to see you back at the hotel soon. Best Regards,
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Excellent facility and wonderful staff

By

November 01, 2016

club

Thoroughly enjoyed our stay at the Holiday Inn Express at Liberty, Missouri. The staff was attentive and helpful assuring us a quiet night. The room was immaculate and comfortable as were the public spaces. The location is very accessible from the freeway and there were many restaurants nearby. Overall the hotel is clean, quiet and well run.

Posted byHotelStaff
November 02, 2016
Thank you for your comments. I will make sure to share them with our staff. I hope you choose us again next time you are in the area. Ruben Luna, CHA General Manager
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Michael

By

October 31, 2016

platinumelite

it was fine.
Don't like your hot breakfast food quality.
The fitness centre is equipped with the basics only.

Posted byHotelStaff
November 01, 2016
Thank you for your comments. We just purchased additional accessories for the fitness center. We hope you can enjoy our fitness center during your next visit. Ruben Luna, CHA General Manager
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