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Holiday Inn Express Kansas City Downtown

417 East 13th Street , Kansas City, Missouri 64106

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 179 reviews
91%
Recommend This Property

Ratings Breakdown

179reviews

  • 5 Stars
    126
  • 4 Stars
    25
  • 3 Stars
    12
  • 2 Stars
    10
  • 1 Stars
    6

Excellent Stay!

By

December 02, 2019

club

I was cooped up at Children's Mercy for 2 weeks. And stayed at your hotel several nights during that time. The facility, and staff exceeded all expectations. Everyone was so kind and accommodating. The beds were incredibly comfortable, and the cleanliness was superb! I look forward to my next stay, and am very grateful for everyone's hospitality during a very hard time. Thank you!

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Stay in KC

By

December 02, 2019

club

Room had 20' ceilings so it was hard to keep the room warm. The bathroom has a "barn door" that doesn't lock and doesn't fully cover the opening to the bathroom. One wall is all windows (first floor) so the street noise was excessive.

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No hot water

By

November 26, 2019

Disappointed. Tried showering multiple times and there was no hot water. High fee parking, and inconvenient lot layout.

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Review

By

November 25, 2019

.Nice stay. Have already recommended to others. I will be back.

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Come for the Sleep, stay for the breakfast

By

November 24, 2019

club

The usual HIE hot breakfast is always great. The singing wait staff is enjoyable and cheery but not intrusive.

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Excellent Stay!

By

November 22, 2019

The staff was amazing and worked with me to accommodate my business schedule for check in and check out. The facilities and rooms were excellent as well.

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Comfortable bed and enjoyable stay

By

November 20, 2019

Staff was helpful and the hotel was clean. Parking was convenient.

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Great stay!

By

November 19, 2019

platinumelite

The customer service was excellent. The room was modern, clean and the location is perfect if you are attending a concert at Sprint Center or visiting the Power

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Great Stay

By

November 18, 2019

club

Clean property, friendly staff! Couldn’t ask for anything more!

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Sprint Center KC location

By

November 18, 2019

Wonderful! Best stay I’ve had in a long time. Very relaxed, easy to get to, and only a 5 minute walk to Sprint Center. Staff was wonderful- even got a serenade at breakfast. We will stay here again!

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Surprised at How Nice it Was

By

November 18, 2019

club

Was just expecting another plain hotel, but the staff exceeded expectations! Will choose Holiday Inn for my next trip

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Kansas City Downtown Holiday Inn Express...

By

November 18, 2019

Great Visit. The room was nice and very clean. Check in was fast and accurate.

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