 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
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not what expected
Bymely16
August 08, 2016
check in and as soon as you open the door a musky smell like there was mold there. when unmake my bed to sleep in the comforter and sheets had a old blood stayed on it i informed the front desk about it and also in the border of under the bed i saw something and when i got near it was toe nails from past guess so grows i could not believe it next to a old ship. i was going to give the kids a shower and found hair in the border of the shower with red stain on the shower curtain. i was at that point looking where to stay but most of the hotels were booked so we decided to stay and informed front desk. so we went to legoland and came back expecting a change nothing same sheets,curtain and same musky smell that cause my children to activate there allergies which the surfer from. i ended up going to a near Walgreen buying them medicine and throwing the sheets on the chair. thank go i always carry with blankets for my kids but we ended up cold since we could not upper the ac because the smell would get worst. the breakfast was ok but the eggs was too watery. overall very bad experience would no recommend this hotel to anyone we wanted to have a good weekend for the kids before school starts and ended up making a doctors appointment for them not going back again.
Excellent
BySoniV1202
August 03, 2016
The person at the desk was very helpfull when we arrived, great breakfast, will definitely stay here again.
great room, great price
Byjcouch
August 02, 2016
I have stayed here before and will again, great location and friendly staff! The location is close to business, food and LEGOLAND, great for families!
Good Hotel
ByRuben A.
August 02, 2016
Wonderful hotel, staff very friendly, rooms and hotel clean and nice, just I consider the room price a little over the average.
Smashing
ByKYB9
July 30, 2016
Top teir accomodations for price range. Service was above average to excellent -score would have probably been higher, but my only need for interaction with the staff was atcheck-in and check-out. Everything was where is needed to be and in adequate quantities. No need to contact staff for anything in addition to what was alreay in the room.
Excellent prior planning!
JW SENDS
Good Choice
BySandy K123
July 26, 2016
I was able to get checked in early. We had a carsick one that needed to lay down The staff was very accommodating. The room was comfortable and clean and ready. The bed was awesome and I want to buy the Beautyrest pillow-top, but cannot find it anywhere on line The staff directed me to a website, but still can not find the specific model. II went to the front desk to get pool towels late and staff was great. Awful view of the back of Home Depot - I trust some planted trees would help that. The pool was warm, but clean. The breakfast bar was awesome! great food, fresh and good variety, coffee good. Staff was very pleasant. Location along a highway and behind a Home Depot does not add to the value. I prefer a treed property. For the area- it was sufficient.
Staff was Wonderful...
ByMO_MO24
July 24, 2016
OMG, the staff was wonderful and very friendly. Not so much the guy working in the breakfast area but overall, the front desk staff made up for that. The floor in the bathroom was mopped with a smelly mop but the front desk person came immediately and mopped the floor with a clean mop and water however there was still the same odor so it could've been the shower curtain or something. The room was big enough for 4 adults and 4 children after they threw in the cot. We were so happy of our stay. Definitely, 4 1/2 stars on this one. Also, they had free shuttle service to LEGOLAND, however, we did not use it as it was a storm projected to roll through while we were in the park.
comfortable bed
Bysouthern chic
July 20, 2016
comfortable bed also plenty to choose from at breakfast. The staff in the kitchen area were very good about keeping food supply fresh and hot. Really need to expand the table seating area. Also the room needs a better A.C. because when the compressor shuts off it makes a loud noise and wakes you up exspecially if you are sleeping close to it.
Comfortable bed and excellent service
ByAngelfig2
July 19, 2016
My family and I had a marvelous quiet time in your hotel and the service was marvelous
The courtesy of the staff was outstanding.
ByDoxies
July 16, 2016
I love to stay at the Holiday Inns for my vacations. I am very pleased with the services provided by these hotels.. I always travel with my two little Doxies and the Holiday Inn is known to be pet friendly; all of the different locations I have stayed at in the past, have grass areas to walk them, which is a plus for a dog. owner. Thank you for keeping up with good service and welcoming pets!
roach
Bycentury90
July 07, 2016
It would have being a nice stay if they were no roaches and if they had showed me that they were really sorry about the mishap
Food and staff are very good.
ByAkneeda
July 07, 2016
The breakfast bar is very good. The friendliness of staff members was very nice.