 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
|
Lebanon VA
ByTraveling272
July 13, 2022
This was the most hospitable crew I’ve ever had the pleasure of working with. Mr. Markell from the front desk should be managing this hotel. His ability to interact with guests and his customer service skills are the best I’ve ever encountered in all of my travels, both for business and with family. He was absolutely phenomenal with ALL guests. PROMOTE HIM AND GIVE HIM A RAISE!!!
Very comfortable sleeping, loved the beds
ByRo Ho
June 20, 2022
This is one of the best hotels that we have stayed at any time I can remember. The desk personnel were so friendly and helpful. Also, the maintenance guy was one of the best and friendly that I have ever met. I told him our problem and he fixed it in less than 5 minutes. I could set down and talked to him all day. I wish we could have stayed a week instead of a couple days. Y’all definitely deserve a 5 star ratings by all means!
great bed and very comfortable.
ByBennell
June 20, 2022
Our family stayed at this Holiday Inn Express because of our recent experiences at staying at this Holiday Inn Express in the past. Our family had five rooms and everyone enjoyed staying at the HIE. The rooms and everything was very clean and the food was great. The manager and staff were exceptional. I have stayed at plenty motels but not one measured up to this one.
Great value and friendly service
ByCindy 42
June 16, 2022
The value for the suite was on parr. The room was clean and the Beds were comfortable. The staff was super friendly and very personable! The pool was clean and did not have an over whelming amount of chemicals. Would definitely stay here again
Nightmare In Lebanon Hotel.
ByHumanitarian
June 06, 2022
Overall rating 1 to 10, I give them a 5.
Lack of help with breakfast server and
Front desk with obtaining an ice bucket,
Without going back to my room on the
3rd floor..
Second issue..
Lack of available luggage carts at checkout
(2) Unsatisfactory..
At 71, I had to make 3 separate trips from the room on the 3rd floor, to my car.
As a frequent IHG guest, this causes me
To rethink about staying at other Holiday
Inns..?
Clean room and friendly staff
ByDestiny5
June 06, 2022
Upon arrival we were greeted and checked it right away. The staff were super friendly and helpful. Our room was very clean and spacious. Our kids loved the pool. Breakfast was hot and staff kept it stocked.
Newer Hotel
ByEarls0265
May 30, 2022
Rooms were clean and the bed's we're comfortable. Breakfast was good just would have liked a little more variety.
Great Hotel
ByKit Katherine
May 28, 2022
This hotel is great. The staff is friendly, courteous and always willing to help.
The breakfast is always well stocked and fresh. Ms. Billie is always available if you need anything.
The rooms are clean and the beds were extremely comfortable. I can’t always sleep when I’m away from home but had no problems here.
Weekend stay
BySue s
May 26, 2022
Was very upset that the pool wasn’t open, that was the reason we chose to stay here. We could have stayed in Clay Pool Hill where we usually stay. No one told us this when we checked in and there were no signs up, we brought our grandchildren back on Saturday to swim and found out then it was not open. Breakfast on Sunday was not great. We asked housekeeping for towels on Saturday but never got them put in our room had to ask desk clerk when we came back at 10pm that night.
Great place to stay
Byjsrmd
May 19, 2022
Beautiful setting; great views overlooking a great small town of Lebanon. Quiet, comfortable. What more do you need? I am a regular here for a reason. The staff are excellent.
Business Trip
ByHess44
May 15, 2022
I enjoyed my stay here
On arrival my Hostess was friendly, knowledgeable and attentive
Rooms were clean, smelled good ,comfortable bed and quiet
Breakfast had great hot and cold choices and coffee was great. Overall Great Experience and I will be back. Thank you for caring
GREAT NIGHT SLEEP
ByCoffeyBean
May 04, 2022
Kind staff great service and very clean rooms. Good stay