 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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price
ByDick 22
August 10, 2016
I thought the price was a little high compared to other places I have stayed in the area.
Beds are in good condition. Breakfast was great.
ByGemmy New York
August 03, 2016
The staff in the breakfast area worked very hard to keep the food supplied and keeping the area very clean. I was impressed with the staff.
Very helpful front desk staff
ByTexas John
August 01, 2016
Very nice and helpful staff. Hotel could use a little cosmetic updating but overall very clean.
A/C wasn't working properly
By
July 29, 2016
We had a suite in which the AC vent did not extend into the bedroom. It remained hot in the bedroom.
I WILL NOT STAY AT THIS LOCATON AGAIN
ByDick53
July 25, 2016
Only staff that talked to us was on check-in, room maid, person working on the internet and checkout. I saw very little interaction between guests and staff during a two night stay. Breakfast buffet was not restock in a reasonable amount of time. In the room was two stuff chairs, one could not be sat in due to the seat was broken down, the Tv was not plugged in, and, a piece of PVC pipe was wedged under the bathroom sink to hold it in place, a temporary fix that became permanent. The cost of staying there are not supported by service received. On this trip I have paid the same cost or lower for lot better service and stay in Holiday Inns in Knoxville Tn. and Novi Mi.
Great hotel!
ByJuly16
July 25, 2016
We always stay at this hotel when we are in Lexington. We've always had great experiences.
Overall great experience
ByBrownie 44
July 23, 2016
This was a very enjoyable stay and will use this facility again when in the area.
Great Stay in Lexington
Bylbo123
July 22, 2016
Check in was easy, staff was friendly, rooms were fresh and clean, hot water for tea and coffee were offered all day, lemonade and cookies were offered in the late afternoon, buffet breakfast was good, Applebees across the street offers a 10% discount to guests, Dairy Queen is in the same parking lot for an ice cream treat. Hotel has a nice deck for sitting on and enjoying the scenery. Overall we would recommend this hotel.
a great night sleep
ByAlicerr
July 22, 2016
This is a great hotel . This is a pet friendly hotel which is a great plus. Enjoyed my stay. highly recommend
Highly recommend this hotel
ByAlicerr
July 19, 2016
Checked into the hotel and July 19. There was a problem with my reservation and Donna wasn't sure how to fix the problem. She asked me to call IGH to get it RN number which I had never done this at the other hotel while checking in. I did not feel as a valued guest at that time. I have to chalk this up to the front desk being a new employee.
After speaking with the hotel managers in the morning they rectified the problem immediately. I will stay at this hotel again based on their excellent service I received from the two managers on duty in the morning. The breakfast room had a lot of variety. Even though I only had coffee and juice and cinnamon bun there was other items readily available to the guests. I would highly recommend this hotel it was very clean, it had l new beds and comfortable pillows ,adequate towels. The location is behind Applebee's restaurant which made it convenient to get takeout.
Pet policy
Byholiday inn guest0701
July 13, 2016
Able to bring our pet and it worked out great! Front desk clerk gave us a nice welcome to our pet and a clean up bag for our convenience.
Weekend Away!
Bymyersmlaw
July 05, 2016
It was a comfortable, quiet, and convenient hotel located outside of beautiful Lexington, Virginia. The hotel was clean and the staff was very friendly. The price was a little high decreasing the value of the stay, but I suppose it has to compete with surrounding hotels.