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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 291 reviews
87%
Recommend This Property

Ratings Breakdown

291reviews

  • 5 Stars
    190
  • 4 Stars
    55
  • 3 Stars
    20
  • 2 Stars
    15
  • 1 Stars
    11

Unexpected stay

By

May 24, 2017

The front desk was very helpful and able to accommodate my needs. The beds were very comfy but we wish the railroad wasn't so close that was the only bad part until we went to sleep. The rooms were very clean. Excellent breakfast and great choice of breakfast!! We will definitely stay here again!!

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Lack of organized staff

By

May 24, 2017

Room was not ready for me at check in despite being there after noon and being a Spire member. The TV in the replacement room did not work and the receptionist blamed the performance of maintenance but still could not fix the issue so transferred me to another room which was still not the upgraded room I had previously been informed of by E-mail.
When changing rooms I was asked to turn the lights off but not worry about cleaning the room!!!!!

The hotel has potential to be a good level Holiday Inn Express but the staff and maintenance let it down.

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Last minute hotel exceeded expectations

By

May 23, 2017

platinumelite

I picked this hotel because it was right off the interstate. Fortunately they had room and upgraded me to a great room. I didn't use any of the facilities like the pool or fitness center but the breakfast was excellent and check out was simple. Plus the bed was comfy which is always excellent.

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Arik

By

May 17, 2017

club

He was very professional. Very welcoming and accommodating. If we ever will be in the area again would stay there at another date.

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Great

By

May 16, 2017

club

Was a great stay, had my wife and three kids along. Pool was great, breakfast great, super clean, comfortable, and friendly staff.

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Clean quiet and comfortable

By

May 15, 2017

club

Good value, good breakfast, and good nights sleep. I used to live in the area (4 years) so I knew which area and which hotel to stay at. It's a little hidden, but it's worth it for safety and convenience! Highly recommend!

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Clean and comfortable

By

May 09, 2017

club

Very nice hotel; very clean and comfortable; nice staff; very close to my meeting

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Nice upgrade!!

By

May 05, 2017

platinumelite

I usually am greeted in a very friendly manner at Holiday Inn Express and this hotel was no different. Because I was staying several nights I was given a very nice upgrade. My suite was very clean and comfortable.staff very nice.

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Best service ever

By

April 27, 2017

Such a great experience and place to stay no matter what the trip is for, family or business partner great hotels and friendly

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Excellent stay

By

April 24, 2017

platinumelite

We had a very nice stay here. The hotel was clean and the gal at check in was super nice. I had a small billing problem (completely on my end having nothing to do with the hotel), but the young lady answered all my questions to help me figure out who to talk to for my answers and was an enormous help. After a 15 hour drive she was a Godsend. The beds were reasonably comfortable and the shower was perfect. We would stay here again!

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Very nice stafff. Comfortable room

By

April 24, 2017

Nice room at a good price. Good location. Easy access from the highway

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Billings East

By

April 21, 2017

Very good overall experience, just some dog hair in the room

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