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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 553 reviews
85%
Recommend This Property

Ratings Breakdown

553reviews

  • 5 Stars
    356
  • 4 Stars
    87
  • 3 Stars
    48
  • 2 Stars
    39
  • 1 Stars
    23

great service

By

May 27, 2017

club

our stay in london, ky the mattress was very soft and hairdryer after using smelt like it was burning but over all great hotel always do our best to stay at a holiday in express on our way to georgia for my sister and my trips
hopefully sometime we will be able to afford the holiday inn resort on Jekyll Island that will be a dream for us it is a beautiful place we were able to take a tour, we use to stay there when it was the other hotel before holiday inn purchased it.

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Comfortable bed

By

May 26, 2017

platinumelite

This HIE provided me a quiet room which meet all my expectations. Should I be in this area again I will make this my first choice for lodging.

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Total great experience

By

May 25, 2017

Upon check in I was greeted by the desk personnel who swiftly completed my registration and guided me to a restaurant that fulfilled my desires. Upon entering my room it was as I had expected it to be clean and inviting for a tired traveler. In the morning I was greeted by the attendant in the dining room with good hot coffee and breakfast. A newspaper also. Made me feel wanted and not just a figurine.

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Great

By

May 24, 2017

club

Great stay, nice rooms and clean. Good breakfast, in town for meeting.

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Leisure stay

By

May 21, 2017

platinumelite

Nice place to unwind after a busy day of activities and driving. Will be back!!!

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New

By

May 21, 2017

club

New hotel, clean rooms, pleasant staff will return.

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Very nice hotel!

By

May 18, 2017

platinumelite

I enjoyed the clean comfortable room and the good breakfast. Thanks for everything!

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Great

By

May 17, 2017

club

Nice hotel, cleanliness is a must for us. Front desk attendant were helpful and welcoming. Rooms were a huge plus.

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Modern room

By

May 15, 2017

Very modern room recently updated with conveniently located plugs and USB ports

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Ok

By

May 13, 2017

club

Friendly desk staff. Nice greeting. Good value for the price. Room was not clean. Had to wash my feet after walking on the carpet.

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Very Nice

By

May 12, 2017

club

Slept very well after all day driving. Quick check in, and quick check out. Will be returning back in a couple of weeks. Thanks for great stay!

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OK to Stay

By

May 12, 2017

Desk staff were welcoming and helpful. Rooms were updated recently. Breakfast food choices were typical HIE. The price was a very good value. Unfortunately the carpet in the room was so dirty that I had to wash my feet after walking on it. On the other hand, we have stayed at HIE for years, but quality and cleanliness seems to be slipping. Considering changing to another chain...

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